First impression upon check-in, greeting lacks warmth, appeared to be untrained in hospitality - or may be just can’t be bothered kind of attitude. Check out staff was someone else with laissez fair attitude. Staff were not rude. Property was spacious with steep stairs to upper level. Bathroom upstairs, shower closet/corner can only fit a child. Both bathrooms have heated tiles and water pressure was very good. There were children or a child next door who frequently run/stomp creating noise through common wall, even at night. Sheets appeared to be clean but I found bugs in my bed the morning after. Very good amenities for group/families. There is a common coin-operated laundry room. Good location, close to lake, restaurants and shops.