We stayed at the hotel for five nights and truly enjoyed many aspects of our stay. The staff was welcoming, and the property is beautiful. We did, however, have a few suggestions that we hope will be helpful.
The hotel recommended two private tour companies to us, and unfortunately both tours were quite expensive for the experience they provided. We later arranged our own private tour independently, and it ended up being our favorite tour during our visit to Portugal. We hope the hotel will consider reviewing the tour providers they recommend to ensure they reflect the same high standards as the hotel itself.
We were also a little surprised to find a stove, dishwasher, and a full set of kitchen supplies in the room. While these amenities may be useful for some guests, they seemed somewhat unexpected in such an elegant, luxury accommodation, as we imagine most guests are more likely to dine out and enjoy the excellent local restaurants.
We also wanted to mention the evening turndown service. We appreciated the thoughtful gesture of providing cookies each night, but they were quite small—more like the petite biscuits with coffee. A slightly more substantial bedtime treat would feel more in keeping with the luxury experience the hotel otherwise provides.
Lastly, we really enjoyed the complimentary cherry brandy in the room and appreciated that special touch. We enjoyed a small amount each evening and finished the bottle on our fourth night, but they didn’t refill again.