In the heart of Lisbon, Browns Downtown offers a vibrant retreat. Enjoy a coffee at the cafe, connect with colleagues at the 24-hour business center, or indulge in local flavors at the restaurant. The multilingual staff and concierge services ensure your stay is seamless.
Casa Portuguesa do Pastel de Bacalhau - 1 min walk
Merendinha Bar - 1 min walk
Koppu Ramen Izakaya Chiado - 1 min walk
A Padaria Portuguesa - 2 min walk
The Folks - 1 min walk
About this property
Browns Downtown
When you stay at Browns Downtown, you'll be in a fantastic location, just a 5-minute walk from Rossio Square and Commerce Square. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Santa Justa Elevator and Avenida da Liberdade are within a 15-minute walk. The property is just a short walk from public transportation: Rua da Conceição Stop (28E) and Baixa-Chiado Station are steps away.
At a glance
DONE
Hotel size
36 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) not allowed
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Offsite
Beach shuttle*
Shopping center shuttle*
Casino shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
What to do
Beach shuttle (surcharge)
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Luggage storage
Multilingual staff
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 2011
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (roundtrip)
Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
Beach shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 3220
Also known as
Brown's DownTown
Brown's DownTown Hotel
Brown's DownTown Hotel Lisbon
Brown's DownTown Lisbon
Brown`s Downtown Hotel Lisbon
Browns Downtown Hotel
Browns Downtown Lisbon
Browns Downtown Hotel Lisbon
Frequently asked questions
Does Browns Downtown offer free cancellation for a full refund?
Yes, Browns Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Browns Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at Browns Downtown?
Sorry, there's no onsite parking at Browns Downtown.
Is airport shuttle service offered by Browns Downtown?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle roundtrip.
What are the check-in and check-out times at Browns Downtown?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Browns Downtown?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Browns Downtown and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes ecotours and segway rentals.
Are there restaurants at or near Browns Downtown?
Yes, there's an onsite restaurant.
What's the area around Browns Downtown like?
Browns Downtown is in Lisbon City Center, a short 1-minute walk from Rua da Conceição Stop (28E) and 4 minutes' walk from Rossio Square.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Browns Downtown Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Shower
Activities
Restaurant
Value
Bus
Lobby
Bathroom
Reviews
Verified
10/10 Exceptional
Oct 25, 2022
Great Location
Very helpful staff
Paul
Paul, 6-night trip
Verified
10/10 Exceptional
Sep 5, 2022
Best location, clean, love the interior design, highly recomended !
WINDY
WINDY, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2022
Staff & room were lovely
Walter
Walter, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2022
Great hotel in the middle of the action. Breakfast was excellent, and the staff was outstanding.
Alberto
Alberto, 2-night trip
Verified
10/10 Exceptional
Aug 3, 2022
My favorite hotel in Lisbon. Great location, superb service and very unique and luxury rooms
Johan
Johan, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2022
Excellent location and immaculate room and property. Very professional and lovely staff.
Stephanie Strah
Stephanie Strah, 6-night trip
Verified
10/10 Exceptional
Oct 16, 2022
It this a great hotel!! It is in a great location, right in the main downtown area. The rooms are small but have everything you need.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2022
Nice time
Great stay. Nice location nice place good breakfirst! I would come back
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 8, 2022
Clean, modern room.
Very helpful staff.
Sandra Mary
Sandra Mary, 3-night trip
Verified
10/10 Exceptional
Jul 21, 2022
It was all about location. We were in the heart of the old town. Walking distance to restaurants and shops. It was clean, safe and convenient. Rooms were nicely decorated. I highly recommend this hotel.
Frank
Frank, 3-night trip
Verified
4/10 Fair
Aug 26, 2022
This hotel is old but clean the aircondlting is not cooling hardly anything. Staff is nice.
Barbara
Barbara, 5-night trip
Verified
8/10 Very good
Jul 24, 2022
Bit noisy. And entry keys / locks were a bit sticky. Noise in evening though hearing other guests was very noticeable
Carla
Carla, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2022
Obrigada Browns
We have stayed at 3 of the Browns Hotels, and all of them have been wonderful stays. Our fav of the 3 was Browns Boutique Hotel, followed by Browns Downtown and then Brown's central. All are great, and all have a different vibe. All are located in a great location too. My suggestion it to upgrade one level from the standard. The Breakfast is great! Good value! The staff at all 3 were very helpful. Safe, clean, great service, and a wonderful value too. Stay at the Browns - we look forward to staying at the Avenues next; it is situated on the park ave of Portugal. Obrigada Browns
Jennifer
Jennifer, 2-night trip
Verified
6/10 Good
Sep 11, 2022
The room we had was incredibly small. Two of us traveled and even with just our two carry-on bags (one bag each) it was a challenge to move around the room. The bathroom was also incredibly small. We've traveled to more than 20 countries and nearly 100 cities and this, by far, was the smallest hotel room we've ever had which made it quite uncomfortable to relax.
Michael
Michael, 4-night trip
Verified
6/10 Good
Jul 5, 2022
My room was a jammed poorly designed set up. I had to squeeze around the corner of my bed to get to my clothes by a window in the back of the room. Just really awkward
Jodi
Jodi, 2-night trip
Verified
8/10 Very good
Jul 6, 2022
Property and staff were good. There is a weird thing with the air conditioning where you need to place the controls in the correct place if not it turns on and off with a loud band. We figured this out BUT at 3 o'clock in the morning our neighbor did not and it stated banging. When we complained to the the front desk and asked him to contact the other room to correct the situation, he said "no, because they are probably sleeping ". at least they were able to sleep. We told the front desk the next morning but they did not seem very concerned. Also, the water in the shower changes from hot to cold often with no place to move out of the way when it happens. Other then one sleepless night it is a good hotel.
Thomas
Thomas, 6-night trip
Verified
6/10 Good
Nov 7, 2022
The staff at the hotel desk were great. However, the staff at the Breakfast Buffet were awful. We had an experence where we asked for one cup of decaf coffee and 30 minutes later; and after flagging down to additional staff personnel we were told the machine was broken -- but, then we received a cup of coffee 5 minutes after that.
On another day, I arrived to a buffet that was out of scrambled eggs (the only cooked eggs offered other than hard boiled) - I immediately informed the staff and then wait another half hour for more eggs to arrive.
However, during that half hour I was told twice that the kitchen staff was making the eggs. However, there is a window into the kitchen and I could see that they did not start cooking the eggs for 20 minutes after I requested them.
To further emphasize the staff's lack of concern -- this was the week of WebSummit and while I waited for eggs - over 10 other people looked into the warmer for eggs and commented on the fact that there were none.
But, none of the request seemed to matter to the staff - they just talked amongst themselves while the customers sat and waited. By the time the eggs finally arrived half of the guests that asked for them had left the breakfast area.
William
Verified
8/10 Very good
Apr 6, 2026
Fint hotell, hyggelig personale, rent og pent. Litt vanskelig å regulere temperaturen på rommet og badet er veldig trangt.
Ruben
Ruben, 4-night trip
Verified
10/10 Exceptional
Dec 17, 2022
Idéal
Quatrième sejour dans cet hôtel et toujours aussi agréable emplacement idéal et ambiance au top
Sophie
Sophie, 4-night trip
Verified
8/10 Very good
Oct 23, 2022
Voltaria pela localização e conforto
Boa estadia , localização muito boa, quarto confortável, roupa de cama e banho boa, design de interior interessante, caprichoso, tablet, e Apple na UH, destaco a iluminação profissional . Voltaria e recomendo . Recepção não muito afetuosa, calorosa ou sequer gentil, mas ok. Ruim: nada no frigobar!
Ana Lucia D
Ana Lucia D, 6-night trip
Verified
10/10 Exceptional
Oct 10, 2022
ロケーション最高
ホテルのこだわりを感じる
景色は悪い
izumi
izumi, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2022
Très bon accueil avec explications sur les endroits à visiter. Propre et confortable avec soucis du détail. Très bien situé dans la ville. Bon service de chauffeur depuis l’aéroport.
julien
julien, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2022
Hotel très agréable personnel à l écoute très bien situé on reviendra avec plaisir
francoise
francoise, 3-night trip
Verified
6/10 Good
Aug 10, 2022
Hice mi reservacion a las 5 de la tarde, se supone que a esa hora ya tienen las habitaciones listas para entregar llegue al hotel y me dijeron que no estaba lista la habitación que me esperará un momento me dieron un coctel de bienvenida por el mal rato pero al final de cuentas nos entregaron la habitación hasta las 9, la muchacha que nos atendio muy amable nos dijo que por el mal rato y la espera nos iban a dar el desayuno incluido totalmente gratis, al siguiente día nos despertamos y es cambio de turno los que estaban en el lobby en ese momento nos dijeron que no que no teniamos desayuno incluido y que no fue problema de ellos lo de la habitacion que eso paso por nosotros hacer la reservacion tarde