6/10 Bueno
12 de diciembre de 2025
The room was very clean. However we could not get the TV to work so after several trips to the front desk we were given another room. As I said the rooms were clean but the matress was way to soft and not at all firm. Also in the morning after a quick swim I stopped by the front desk to ask if it was ok if we went pass checkout by 15 minutes or a half hour at most - checkout was 10 AM. I was told "make it 15 minutes, not a half hour". Now I could see if it was in season during the summer and the hotel was sold out, but it wasn't and probably half or more of the rooms were empty. I thought the staff could have been a little more courteous and accommodating in this regard and told us to take our time so we didn't feel rushed.
David
David, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com