2/10
Unfortunately, we were sent a message at 13.43pm on the day to let us know that "Due to an unexpected technical issue at our property, a few rooms are currently out of service". When we got there, there was a big party on the hotel and the receptionist apologized and said the hotel was overbooked and they sent us to another hotel 5mns away. The other hotel was nice but we had specifically booked a room with seaview and instead we got a room with no view. He kept repeating the other place was much better and we got a great deal out of it because it was much bigger, we did not want a big place, we just wanted a bed with view on the sea which we had paid extra money for. Also the other hotel did not provide breakfast so we had to walk to 5 mns back to this hotel on a busy highway to get our breakfast in their hotel. The next morning the other receptionist apologised again when we checked out and said it was a technical issue with the room. Another lie for a hotel that was obviously overbooked. We booked the hotel 2 months in advance so not sure why we were the ones who had to be moved.
Enrique
Viaje de 1 noche