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Hotel Portobelo

3.0 star property
Hotel with restaurant, near Guadalajara Cathedral

Choose dates to view prices

Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $55
$66 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(275 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 2,958 reviews
The price is $44
$53 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Parque Revolucion - 1 min walk - 0.1 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Palacio de Gobierno - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive
  • Juarez Station - 2 min walk
  • Plaza Universidad Station - 10 min walk
  • Guadalajara Centro Station - 11 min walk

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪Tacos El Pastorcito - ‬3 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk
  • ‪Dogos Chondos - ‬3 min walk

About this property

Hotel Portobelo

Hotel Portobelo puts you just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Applicant Service Center and Minerva Roundabout are just a 5-minute drive away. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Plaza Universidad Station is 10 minutes.

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Portobelo

Hotel Portobelo Guadalajara

Portobelo Guadalajara

Portobelo Hotel

Hotel Portobelo Hotel

Hotel Portobelo Guadalajara

Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?

Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Portobelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portobelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Portobelo?

No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

Are there restaurants at or near Hotel Portobelo?

Yes, PBH offers Mexican cuisine.

What's the area around Hotel Portobelo like?

Hotel Portobelo is in Downtown Guadalajara, a short 2-minute walk from Juarez Station and 12 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Internet was very fast and stable with good coverage and high speed. (8 reviews)
  • Breakfast was consistently described as good, plentiful, delicious, and reasonably priced. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Bar
Food
Breakfast
Walking
Lobby
Cities

Reviews

Verified

10/10 Exceptional

Room was great.
Juaquin, 1-night trip
Verified

10/10 Exceptional

Very clean and friendly staff
Suzanne, 2-night trip
Verified

10/10 Exceptional

Great service, room was very clean.
Jesus, 8-night trip
Verified

10/10 Exceptional

Great staff, Rooms were very nice.
Gabriela, 3-night trip
Verified

10/10 Exceptional

Clean establishment, friendly staff and easy self parking … highly recommended
Diego Ignacio, 8-night trip
Verified

10/10 Exceptional

Clean room and friendly staff.
Alfredo, 1-night trip
Verified

8/10 Very good

Rooms very clean and the staff very courteous
Olga, 1-night trip
Verified

10/10 Exceptional

Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Juan Carlos, 1-night trip
Verified

10/10 Exceptional

The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Karina, 2-night trip
Verified

10/10 Exceptional

Nice and clean , good service 👍👍
Miguel, 5-night trip
Verified

10/10 Exceptional

Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Ken, 1-night trip
Verified

10/10 Exceptional

This hotels had everything. Safe Quiet Dining options Transportation Easy Parking it has it all. Very affordable
andy, 8-night trip
Verified

8/10 Very good

Staff was friendly. Good corner location
Kimberly, 3-night trip
Verified

10/10 Exceptional

Great. Just would add a small fridge in room to make it absolutely perfect ;)
Carlos, 4-night trip
Verified

8/10 Very good

the Room was big and clean But was some construction going on up on the next floor that was loud at times. restaurant was okay I eat there two times over all nice place
Brian, 4-night trip
Verified

8/10 Very good

This service is good I am people it’s nice very polite
Roberto, 1-night trip
Verified

10/10 Exceptional

I love this hotel because it’s surrounded by restaurants, fast food, shops and it’s a 10 minute walk to the cathedral. The staff is very friendly and are quick to respond to any problem you may have. I also love the fact that this hotel has room service 24 hours and serves breakfast lunch and dinner and it also has a nice bar. I highly recommend it.
Isabel, 3-night trip
Verified

10/10 Exceptional

The staff are all so helpful and attentive. We had landed so early in the morning that we had arrived at around 8am or 9am and just decided to stay in the lobby until we could check in at 3pm. We were so tired we ended up falling asleep and the receptionist let us check in at 11am so we could rest! I don’t know any other place that would do that! We are so grateful with the staff and the hotel is very clean.
Mariana, 4-night trip
Verified

8/10 Very good

Perfect to stay and family closed to the town parks shoppin center
Hector, 1-night trip
Verified

10/10 Exceptional

Nice staff and very easy parking
Diego Ignacio, 3-night trip
Verified

10/10 Exceptional

Yes, it is convenient, and excellent service.
Israel, 2-night trip
Verified

10/10 Exceptional

Excelente
Eva, 1-night trip
Verified

10/10 Exceptional

Graet location. Excellent staff. The restaurant food was very delicious and affordable.
CHARLES, 3-night trip
Verified

8/10 Very good

X
Sergio, 11-night trip
Verified

10/10 Exceptional

Courteous staff, welcoming, clean soft bedding. Quiet hotel, reasonable location.
jordan, 3-night trip