HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
24-hour health club
Room service
24-hour business center
Business center
Meeting rooms
Airport drop-off service
Area shuttle
Terrace
24-hour front desk
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Playground on site
Private bathroom
Television
Terrace
The current price is $59
$59
$72 total
includes taxes & fees
May 30 - May 31
Why we love this property
Work and play paradise
Located in a business district with meeting rooms and a 24-hour business center, this hotel offers relaxation with in-room massages and a health club.
Culinary journeys
This hotel serves international cuisine at its on-site restaurant. Guests can also start the day with a delicious buffet breakfast.
Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
Metropolitan Park - 17 min walk - 1.5 km
Royal Hospital San José - 5 min drive - 1.9 km
La Gran Plaza Fashion Mall - 5 min drive - 2.3 km
National Chamber of Commerce - 6 min drive - 2.3 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 45 min drive
Airport drop-off service
Area shuttle (surcharge)
Restaurants
Starbucks - 7 min walk
Don Rojo - 1 min walk
Vips - 10 min walk
Los PP's Mariscos - 7 min walk
Mariscos El Carnal - 2 min walk
About this property
HG Hotel
When you stay at HG Hotel, you'll be just a 5-minute drive from Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. Guests can visit the 24-hour health club for a workout or grab a bite to eat at KAFEI, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Expo Guadalajara and Akron Stadium are within a short drive. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
75 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Free covered onsite valet parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport drop off (available 24 hours)*
DONE
Offsite
Area shuttle within 2 kilometers*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Working away
24-hour business center
Meeting rooms
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Mosquito nets
24-hour health club
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 51
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Accessible airport shuttle
Magnifying mirror
Grab bar near toilet
Toilet grab bar height (inches): 45
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
6 stairs to reach property
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
KAFEI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
Airport shuttle service is offered for an extra charge of MXN 600.00 per vehicle. Maximum occupancy 4
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)
Children & extra beds
Cribs/infant beds are available for MXN 400 per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan
Frequently asked questions
Does HG Hotel offer free cancellation for a full refund?
Yes, HG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HG Hotel?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by HG Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 600.00 per vehicle.
What are the check-in and check-out times at HG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-out is available.
Is there an onsite casino at HG Hotel?
No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.
What is there to do at HG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near HG Hotel?
Yes, KAFEI offers international cuisine.
Does HG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around HG Hotel like?
HG Hotel is a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and 18 minutes' walk from Metropolitan Park. Travelers say this hotel is in a good location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
HG Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Bed
Shopping malls
Restaurant
Lobby
Amenities
Bathroom
Food
Reviews
Verified
8/10 Very good
Jan 25, 2026
Great staff
Umut
Umut, 1-night trip
Verified
8/10 Very good
Nov 16, 2025
Very good service, location for us was great easy to get to.
Cindy
Cindy, 1-night trip
Verified
8/10 Very good
Feb 3, 2026
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room.
Great hotel
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
It was a lively hotel with a wonderful staff
Janice E.
Janice E., 1-night trip
Verified
10/10 Exceptional
Jul 26, 2025
I always like staying here it’s a safe and secure place
María y.
María y., 1-night trip
Verified
8/10 Very good
Nov 26, 2025
Great customer service and attention!
Safe place!
Gated area for vehicles
Clean room
Decent
Sofia
Sofia, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2025
Very quiet rooms,gut lokation,nice service
Marek
Marek, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Room was clean and comfortable bed. It has a big jacuzzi.
Adela
Adela, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2025
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn
evelyn, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Comfortable and convenient
Gustavo
Gustavo, 2-night trip
Verified
10/10 Exceptional
May 26, 2025
Good Service
Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Erika
Erika, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
María y.
María y., 1-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Had surgery day before check in. The staff was very kind and helpful
Diane
Diane, 4-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Excellent
Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Miguel
Miguel, 3-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Ramon
Ramon, 1-night trip
Verified
6/10 Good
Dec 7, 2025
I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized.
If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
ADRIANA
ADRIANA, 2-night trip
Verified
2/10 Poor
Jun 7, 2025
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Elisa Guadalupe
Elisa Guadalupe, 1-night trip
Verified
8/10 Very good
Jun 21, 2024
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
TERESITA CARMEN
TERESITA CARMEN, 7-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Staff friendly, around area shopping center , restaurants.
Juan M.
Juan M., 5-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Friendly staff and rooms were great
Celia
Celia, 1-night trip
Verified
8/10 Very good
May 11, 2026
*
GERARDO
GERARDO, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Nice stay for a weekend
Lucia
Lucia, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Hotel is good but the restaurant food not so good
Guillermo
Guillermo, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2026
Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language