Aparthotel

Quest New Plymouth

4.5 star property
Luxury aparthotel in New Plymouth, connected to a shopping center

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Photo gallery for Quest New Plymouth

One Bedroom Executive Apartment  | View from room
Front of property
Studio Apartment | 1 bedroom, premium bedding, desk, laptop workspace
Reception
Hallway
Nestled in the heart of New Plymouth CBD, Quest New Plymouth offers a luxurious retreat with a rooftop terrace and dry cleaning/laundry services. Unwind at the sauna or get moving at the gym, all while staying connected with free in-room WiFi. Previous guests have praised its ideal location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Parking available
  • Kitchen
  • Gym
  • Microwave
  • Laundry facilities

Main amenities (12)

  • 40 apartments
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Babysitting
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Kitchen
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
The current price is $88
$101 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

Studio Apartment

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Two Bathroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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About the neighborhood

Map
21 Currie Street, New Plymouth, 4601

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.0 km
  • Pukekura Park - 8 min walk - 0.7 km
  • Fitzroy Beach - 18 min walk - 1.5 km
  • Bowl of Brooklands - 3 min drive - 2.2 km
  • Taranaki Base Hospital - 5 min drive - 2.9 km

Getting around

  • New Plymouth (NPL) - 12 min drive

Restaurants

  • ‪Salt Restaurant - ‬4 min walk
  • ‪Viet Nom Nom - ‬3 min walk
  • ‪Chaos Cafe - ‬3 min walk
  • ‪Gamma Ray's - ‬3 min walk
  • ‪Freddies / Frederics - ‬3 min walk

About this property

Quest New Plymouth

Take in the views from the rooftop terrace when you stay at Quest New Plymouth. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Apartments feature conveniences like kitchens, along with Smart TVs and premium bedding.

At a glance

DONE

Property size

    • 40 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
    • Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (NZD 20 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 20 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Onsite parking

Family friendly

  • Cribs (infant beds): NZD 10.0 per stay
  • Babysitting (surcharge)

Kitchen

  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster

Dining

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: NZD 25 for adults and NZD 25 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 45.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Smart TV with satellite service
  • Streaming services
  • First-run movies

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • ATM/banking services

Location highlights

  • Connected to a shopping center
  • Near the ocean
  • Near the boardwalk/promenade
  • Near the airport
  • In the shopping district
  • In the city center

Things to do

  • Fitness center
  • Fitness facilities nearby (free access)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 40 rooms
  • Built in 2009
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Energy-saving switches

Fees & policies

Refundable deposits

  • A damage deposit of NZD 200 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 25 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for NZD 10.0 per stay
  • Rollaway beds are available for NZD 45.0 per night

Parking

  • Uncovered self parking costs NZD 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.

Also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Frequently asked questions

Does Quest New Plymouth offer free cancellation for a full refund?

Yes, Quest New Plymouth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quest New Plymouth?

Sorry, pets aren't allowed.

Is parking offered on site at Quest New Plymouth?

Yes. Self parking costs NZD 20 per night.

What are the check-in and check-out times at Quest New Plymouth?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Quest New Plymouth and nearby?

Have fun with nearby activities like cycling and hiking. Enjoy amenities like a sauna and a fitness center.

Does Quest New Plymouth have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Quest New Plymouth like?

Quest New Plymouth is in New Plymouth CBD, a short 1-minute walk from Centre City Shopping Centre and 3 minutes' walk from Wind Wand.

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Reviews

Quest New Plymouth Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Kitchen
Lobby
Restaurant
Towns
Parking
Apartment
Bed

Reviews

10/10 Exceptional

Friendly welcome. Comfortable apartment. Convenient location.
Jillian, 2-night trip

10/10 Exceptional

Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (: Very lovely staff! I hope to visit again
Danielle, 2-night trip

10/10 Exceptional

Now you have book and pay for parking,didn't last stay
Steve, 1-night trip

10/10 Exceptional

Was an amazing stay but noisy plumbing
Anne, 2-night trip

10/10 Exceptional

Great location, great room, would stay again
Stephanie, 1-night trip

10/10 Exceptional

Perfect location
Ronil, 2-night trip

10/10 Exceptional

Convenient location for an overnight stay
Joy, 1-night trip

10/10 Exceptional

Wonderful

Wonderful modern hotel. Studios are big and well equip, personal is very nice. Clean and well situated. Don't hesitate.
Nathalie, 3-night trip

8/10 Very good

Roomy and good amenities
Peter, 3-night trip

8/10 Very good

Room size was excellent, just not a fan of the zipped together beds. Great location.
Amanda, 1-night trip

10/10 Exceptional

The property was neat and tidy, but we were told that all carparks are full which annoyed me a bit because had to look around the streets
Shavneel, 1-night trip

8/10 Very good

Rooms are quite large for studio. Central location Beds are so comfortable
1-night trip

10/10 Exceptional

Everything was great
Steve, 1-night trip

8/10 Very good

Pleasant accommodation

Convenient location, has all the essentials, comfy bed, good natural lighting. TV channels a bit limited.
Brittany, 1-night trip

10/10 Exceptional

We loved our one bedroom apartment. We had a view and it had plenty of sun light. The owners were great very accommodating to our needs. Also the little touches like our names coming up on the TV loved that. We would highly recommend Quest New Plymouth
Annabelle, 2-night trip

10/10 Exceptional

Great place to pull up.

Second visit to Quest. Just love the set up of the one bed units with kitchen. Well equipped and you can even cook a roast. Staff very friendly allowed us to checkin early due to weather and fact we had no transport. Location handy for everything.
Claire, 1-night trip

10/10 Exceptional

feel good
Zhongyi, 1-night trip

10/10 Exceptional

Large space
Axel, 3-night trip

6/10 Good

There was confusion regarding the payment through a third party site and poor communication. There also was very little milk in the room available to make coffees for 2 people
Georgia, 1-night trip

6/10 Good

In the carpark area there were rubbish bags overflowing with loose rubbish blowing around. I stayed for three nights but they charged me for four days parking!!!!! I didn't see my account until I opened my emails when I got home. I don't expect anyone to see this but I am saying it anyway.
Ian, 3-night trip

6/10 Good

The room we had was not what we had expected. Ventilation was poor and cooking smells remained even though we used all equipment provided.
Malcolm, 3-night trip

8/10 Very good

Great central location with good parking. Room was quite cold even with aircon off. Shower overflowed on to the bathroom floor (not towards the drain). No basics such as a can/bottle opener in the room and only 2 plates, cups, glasses etc meaning you had to do dishes multiple times a day if eating in.
Sue, 3-night trip

6/10 Good

Apartment was not cleaned properly lots of dust on skirting board's and bathroom tiles. Sofa bed full of crumbs and a paper clip. I would not have been happy if we had needed to use the sofa bed. Furniture needs replacing whole place could do with a refurbishment i have photos if needed
caroline, 3-night trip

8/10 Very good

On my return journey, from a holiday iin Auckland, I became unwell and didn't want to take the Connector bus back to Hawera. I went to The Quest to find out if there was a room available. There wasn't but the receptionist (I didn't get her name) was very helpful, first ringing around a number of other hotels until she found a room and then phoning a taxi for me. I appreciated the help. This was on 21st Jan at about 2pm.
Gwyneth, 2-night trip

4/10 Fair

I have travelled extensively throughout New Zealand, Australia and the world and without doubt the nightmare experience of staying at the Quest Apartment Hotel in New Plymouth would be somewhere amongst the worst choices for accommodation that I have regrettably made. To explain, I regularly work when I travel and as a result often book larger and more spacious rooms to avoid a feeling of working in a bedroom. In this particular instance I booked a 1 Bedroom Executive Apartment which was supposed to be 55 sq m in floorspace, the room I was assigned felt smaller and did not match any of the photos or the detailed description provided on ether the Quest Website or the Expedia Website where I had booked this accommodation. Did they provide me with me with a different standard of room?, who knows, they certainly didn’t own up to having made any mistake when provided the opportunity. Additionally, none of the pictures provided for any of the rooms show the shockingly high windows that provide the only source of natural light to the living space in my room, I have taken photos from Room: 103 and will try to post this somewhere. I have read some reviews following my stay that someone else also highlighted the window situation in their room and very correctly described their stay as “like being in a prison cell”. As if this wasn’t already enough of a claustrophobic experience, all of the windows are fixed glass panels and cannot be opened. Do yourself a favour and avoid staying here.
Michael, 3-night trip