We checked in and the room we were assigned to was NOT cleaned! It had dirty sheets, I let them know nicely, they gave me another room, that one smelled so bad of cigarette smoke and was NOT CLEAN (btw it says it’s supposed to be non smoking right?), I go back, they then give ME ANOTHER ROOM, that one smelled worse and WASNT CLEAN AGAIN! I don’t know what happened, but I was fed up, this is my first experience as I heard good reviews but I guess not. We finally get a clean nice room. When I asked for a manager on duty, apparently they don’t have a manager????? When I checked out I expressed my concerns and frustrations of the cleanliness, their excuse was not enough house keepers, I get that, but if you have lots of people checking in, rooms should be clean right ? Anyway they weren’t helpful and basically told me it’s not their problem and couldn’t offer or do anything else to help me when I asked if they could give me a discount for my inconveniences. I’m not a Karen but that was crazy to see all this when I’m trying to check in and relax! Other than that I feel this is not the best option for a cheap stay, find somewhere better and safer! We also had a housekeeping guy (I believe to be) come into our room without knocking or making sure there were people in there, and he said sorry and walked back out😭 interesting experience for my first stay here.