The apartment was very well located, just minutes from San Marco. Communication was beyond excellent leading up to the trip, but became sporadic during our trip when an issue with the AC occurred to no resolution. The main bedroom lost AC that first night and after reaching out and them sending a technician out immediately, (yay!), we had to reach out again to find out the was no resolution and were told to, "go sleep in the living room, or use the fan". The layout of the apartment worked well for our needs, and touches such as soap and shampoo were nice to have.
The few negatives here: there is a sewage problem in the main bathroom that made itself known by the stench by our second day. They leave a bottle of toilet cleaner there for that reason, I guess. It was amazing having two bathrooms, I just wish it didn't smell so bad. The hot water in the shower only runs for a few minutes at a time, and hot water would cut out completely somehow each and every time one of us four were washing the shampoo out of our hair, which wasn't fun. Lastly, the kitchen was nice to have, but every single dish, spoon, or cup we pulled out of the drawer had to be washed before use, as they were filthy. It did not help that the kitchen sponge was old and dirty too. That is such a cheap and easy fix, so it's a shame it's not being managed well. I think that there is real potential in this location, but some work needs to happen to make it excellent.