Are pets allowed at Ellen Kensington?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Ellen Kensington?

Sorry, there's no onsite parking at Ellen Kensington.

What are the check-in and check-out times at Ellen Kensington?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 150 (subject to availability). Contactless check-in and check-out are available.

Are there restaurants at or near Ellen Kensington?

Yes, there's an onsite restaurant.

What's the area around Ellen Kensington like?

Ellen Kensington is a short 5-minute walk from Earl's Court Station and 15 minutes' walk from Kensington High Street.

Ellen Kensington, London: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 31, 2025

Wonderful staff, clean rooms in a great central location.

Connie, 8-night trip

10/10 Exceptional

Jul 27, 2025

Great hotel will stay again

Lovely place to stay, close with tube links to lots of places, nice breakfast, comfy bed

Greg, 1-night trip

10/10 Exceptional

Sep 25, 2025

Amazing

Christopher, 1-night trip

10/10 Exceptional

Aug 29, 2025

Highly recommended

Everything was amazing!!!

Leslie, 3-night trip

10/10 Exceptional

Jul 8, 2025

10/10, would stay again

Carl, 2-night trip

8/10 Very good

Jul 6, 2025

Second stay and no faults at all. Great breakfast and super location

Sara, 2-night trip

4/10 Fair

Sep 28, 2025

Breakfast was not what we expected from a 4* hotel: it needs more choices. It was too busy every day with only one coffee machine.

Tatyana, 3-night trip

10/10 Exceptional

Jun 22, 2025

Really good location, room had everything I needed. Excellent breakfast and customer service, in particular thank you to Yana! Thank you for making my stay in London memorable.

Jessica, 1-night trip

10/10 Exceptional

Jul 13, 2025

Best place I've stayed in London so far

This hotel is a gem of a find. Room was lovely. Bed so comfy. Breakfast was so fresh and maybe the best hotel breakfast ever had. Im not one to stay at the same.place twice as i like to try different but would definitely come back here

Daniel, 1-night trip

10/10 Exceptional

Feb 22, 2025

Very nice hotel with good location.

Leanne, 2-night trip

10/10 Exceptional

May 22, 2025

Quality hotel for very good price

Very high quality and service.

stephen, 2-night trip

10/10 Exceptional

Jun 2, 2025

I really love the staff and it was so cute

Teddy, 3-night trip

8/10 Very good

Jun 12, 2025

Great stay

We stayed for one night as were in London for a show. Hotel prices in London are very pricey so when i found this "Compact" room for the price i was happy to book and in a very easy to get to location. The room was compact but they did what they could with the space and the bathroom was clean and modern with lovely hand wash and clean towels.

Laura, 1-night trip

10/10 Exceptional

May 13, 2025

The staff was friendly, knowledgeable, and accommodating. The room was small, but immaculate. The diffuser in the lobby smelled marvelous. We were close to shopping, restaurants, and pubs. We highly recommend the Ellen Kensington Hotel.

James, 3-night trip

10/10 Exceptional

Jun 20, 2025

Would stay again!

We had a great 3 night stay at the Ellen! The front desk staff, breakfast staff and housekeeping staff were all friendly and helpful. The room was comfortable, clean and had many amenities. We do wish there had been a luggage rack in the room. (But I’m sure one would have been brought to us if I had asked : ) The breakfast and the breakfast space were fantastic!! This hotel and it’s location checked all the boxes for us.

Linda, 3-night trip

8/10 Very good

Jun 19, 2025

Location is great , staff are polite and helpful. We only used the lift 3 times and it was very small and slow. The room next to us kept setting the fire alarm off happened 4 times

luke, 3-night trip

8/10 Very good

Jul 12, 2025

Great hotel but room not the best

The Hotel and bar/restaurant area is great but the room is just a strange set up and weird cupboards where you don’t need them. The fridge light couldn’t be properly blocked out as cupboard was see through.

James, 1-night trip

10/10 Exceptional

May 25, 2025

Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.

Steve Lee, 1-night trip

10/10 Exceptional

Aug 9, 2025

Great place to stay when in London

Very nice hotel and I could definitely come back when visiting London next time. Quite small room, but very comfortable bed, excellent air conditioning and nice bathroom with large quality towels. We stayed for 3 quiet nights in the 3rd floor and had good night sleep each night. The breakfast was included to our price and it was adequate and satisfactory. Nothing to complain about it (except the coffee which is a disappointment everywhere in UK)! The hotel’s location is very good. Short walk to the nearest underground station (Earl’s Court) and a very convenient transfer from the Heathrow airport (Piccadilly line). The only thing I would fix immediately is the small and extremely slow elevator! It’s actually quite scary experience, but we managed.

Taina, 3-night trip

10/10 Exceptional

Jan 25, 2025

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.

Boonleng, 4-night trip

6/10 Good

Jun 10, 2025

Decor was lovely but slot of maintenance needed doing . Our room was very small compaired to our friends thst stayed in same standard room. Our curtains wouldnt close fully, coffee machine was broken and was showing a fault and could just about get in the shower as poor door design , if you are above a size 16 you wouldnt get in without hurting yourself on the shelves

Richard, 1-night trip

4/10 Fair

Jun 12, 2025

The receptionist tried to charge us again for a room I had already paid for. She then told me that breakfast was not included, it was. We checked in at 2.35pm and were told the room was not ready until 3pm. We were told to go away and come back later. we were then given a room in he basement which smelt of damp. We wont be going back to this hotel.

Dawn, 1-night trip

10/10 Exceptional

May 26, 2025

We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.

Lee, 13-night trip

8/10 Very good

Nov 14, 2024

The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.

cyrita, 3-night trip

6/10 Good

Jun 23, 2025

Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.

Philippe, 4-night trip

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