We stayed for 2 weeks in July 2025 while in Mainz for a business trip. We had a comfortable room and everything was clean. We would have liked shampoo in the room, and other basic toiletries like cotton buds, cotton balls, shower caps, which are usually provided by hotels. Other than that, the bed was comfortable, airconditioning was good, cleaning staff clean when you request for them, but the cleaning was a little inconsistent. For example some days we would get water, some days not, and some days we would get less towels. Not a big issue, just something we noticed. Overall everything was good.