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Grand Mercure Urumqi Hualing

4.5 star property
Luxury hotel in Ürümqi City Centre with 3 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Grand Mercure Urumqi Hualing

Superior Room, No View | Premium bedding, minibar, in-room safe, rollaway beds
Indoor wedding
Exterior
Lobby
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
For families
  • Children's club (free)
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Refrigerator
TV
Premium bedding
Sofa bed
Private bathroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, rollaway beds

Superior Suite

Highlights

Separate sitting area
Refrigerator
TV
Separate bedroom
Sofa bed
Premium bedding
Private bathroom
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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8.2 out of 10, Very Good, (41)
The price is $79
$93 total
includes taxes & fees
Nov 24 - Nov 25
Hilton Urumqi
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About the neighborhood

Map
No. 109, Xihong East Road, Ürümqi, Xinjiang, 830000

What's nearby

  • Hongshan Park - 14 min walk - 1.2 km
  • Hongshan Arena - 19 min walk - 1.6 km
  • Xinjiang Uygur Autonomous Region Museum - 5 min drive - 3.8 km
  • Xinjiang International Grand Bazaar - 7 min drive - 6.4 km
  • Xinjiang People's Hall - 9 min drive - 6.3 km

Getting around

  • Urumqi (URC-Diwopu Intl.) - 25 min drive
  • Ürümqi South Railway Station - 13 min drive
  • Ürümqi Railway Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪国韵天香茶庄 - ‬12 min walk
  • ‪乌鲁木齐绿野装饰工程有限公司绿野木雕工艺装饰材料销售部 - ‬11 min walk
  • ‪乌鲁木齐茶王府 - ‬12 min walk
  • ‪泾渭茯茶 - ‬9 min walk
  • ‪华凌廊桥咖啡厅 - ‬7 min walk

About this property

Grand Mercure Urumqi Hualing

Grand Mercure Urumqi Hualing features a nightclub and a free kids' club. Guests can indulge in massages, and CAFE VERANDA, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this luxurious hotel include sofa beds and refrigerators.

Languages

Chinese (Mandarin), English, Russian

At a glance

Hotel size

  • 250 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 4 PM
  • Express check-out available
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Karaoke
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Spa services
  • Nightclub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Sofa bed
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

CAFE VERANDA - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
SIM THAI RESTAURANT - This theme restaurant specializes in Burmese cuisine. Open 24 hours. Open daily.
LOULAN CHINESE RESTAURANT - This restaurant specializes in Chinese cuisine. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 64 for children
  • Airport shuttle service is offered for an extra charge of CNY 160 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 180 per stay

Policies

This property accepts credit cards.

Also known as

Grand Mercure Hualing
Grand Mercure Hualing Hotel
Grand Mercure Hualing Hotel Urumqi
Grand Mercure Urumqi
Grand Mercure Urumqi Hualing
Grand Mercure Urumqi Hualing Hotel
Mercure Urumqi Hualing Urumqi
Grand Mercure Urumqi Hualing Hotel
Grand Mercure Urumqi Hualing Ürümqi
Grand Mercure Urumqi Hualing Hotel Ürümqi

Frequently asked questions

Does Grand Mercure Urumqi Hualing offer free cancellation for a full refund?
Yes, Grand Mercure Urumqi Hualing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Mercure Urumqi Hualing?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Urumqi Hualing?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Mercure Urumqi Hualing?
Yes, an airport shuttle is available. The charge is CNY 160 per vehicle one way.
What are the check-in and check-out times at Grand Mercure Urumqi Hualing?
Check-in start time: 2 PM; Check-in end time: 4 PM. Check-out time is 2 PM. Express check-out is available.
What is there to do at Grand Mercure Urumqi Hualing and nearby?
Practice your swing on the tennis courts. Enjoy amenities like a nightclub, a sauna, and a fitness center.
Are there restaurants at or near Grand Mercure Urumqi Hualing?
Yes, there are 3 onsite restaurants, featuring Asian cuisine.
What's the area around Grand Mercure Urumqi Hualing like?
Grand Mercure Urumqi Hualing is in Ürümqi City Centre, a short 14-minute walk from Hongshan Park and 19 minutes' walk from Hongshan Arena.

Grand Mercure Urumqi Hualing Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

The only negative thing about this Hotel is that despite we were accommodated on the Non-smoking Floor, the corridor is often filled with cigarette smoke which also found their way into the room. Very annoying and unhealthy.
MK, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great facilities, not so great location
Loved the room - great facilities, comfortable bed. A nuisance that you couldn’t just walk out of the hotel to take a pleasant stroll. Needed to take a taxi everywhere, and while they are very cheap, it makes it a bit more of an effort to go out. Hardly any English is spoken so Westerners need to make sure they get hotel staff to write down where you wish to go for the taxi driver.
3-night trip
Verified Expedia guest review

8/10 Very Good

Good Alternative to American Brands
The hotel is very modern and clean. The breakfast buffet was so good I also did the dinner buffet which was equally as good. Y126 for hotel guests. It is walking distance (longish) to the famous provincial museum, but it is closed Mondays, the day I was there. It was a very easy walk to Red Hill aka Red Mountain Park. Pleasant walk to the top and back. Get directions to the North Gate. My only annoyance was that it was very hard to find any staff that spoke any English. There were a few but hard, in most cases not terribly fluent. Owned by Korean Accor hotels. Location is very central, but the location on top of the commercial center was kind of strange. But all the commerce nearby was interesting.
Bradford, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

10 day visit
I stayed in the hotel for 10 days. The was friendly and helpful. Only thing that is a not very inconvenient is that I have to walk to the street to find taxi.
Lilian, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Wash basin leaking , bathroom water doesn’t flow. Toilet doesn’t flush well
1-night trip
Verified Expedia guest review

8/10 Very Good

Good but need improvement
Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water pipes. I thought it happens to the area, but I stayed at other hotel in Urumqi and the water was fine.
Chi hang Savio, 3-night trip
Verified Hoteles.com guest review

6/10 Good

Good location. I’d stay elsewhere.
Don’t bother upgrading to a different room. The executive lounge is just a space- no amenities or attendant. I would not stay here again. I was able to find someone who spoke English easily.
Kathryn, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent staff, rooms are big, atm in the hotel lobby and travel agency inside the hotel.
Filo, 6-night trip
Verified Expedia guest review

6/10 Good

Generally hotel is OK, mostly suitable for make furniture and alike shopping. Breakfast is good. Rooms also OK.
S.BEK, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
I enjoy this hotel. This is the only hotel where I stay when I travel to Urumqi. Rates are very good compared to the type of hotel it is. Very friendly staff despite the paranoid nature of authorities in Xinjiang towards foreigners. The staff does a very good job of making me feel comfortable.
Sharif, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good stay!
The hotel is good compared to others in the region however took very long to Check in. Otherwise the hotel staff is very accomodating and helpful. There are also nice restaurants inside the hotel
1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

We reach this hotel, we feel very comfortable, door man and receptionist are very helpful.
4-night trip
Verified Expedia guest review

6/10 Good

Odd place
This is a strange hotel. It is built atop a "shopping centre", i.e., a five-storey bazaar (which offers, among other things, a great choice of bathroom fixtures!) and has no direct street access. You go down a long traffic ramp and then you end up on a crowded street with nothing in the way of restaurants or shopping. And despite the Grand Mercure label, this is still far from being an international hotel. Some of the staff speak English (almost none speak Uyghur), but turning in some laundry turned into a routine Monty Python could not have dreamed up. The lobby lounge does not exist, nor does the roof garden. And they don't believe in credit or credit cards. They swiped my card for 500 RMB when I checked in. When that ran out, they came and locked up the minibar (which I had no intention of using anyway) and refused to let me charge anything to my room. Cash only from then on. On the plus side, the breakfast was very good and the rooms are large and very pleasant.
Verified Hoteles.com guest review

6/10 Good

Verified Hoteles.com guest review

8/10 Very Good

Good hotel, good service
Good hotel, good service. Guest relations manager Wang was very helpful. Amanda is wonderful with guests as always. Breakfast is a bit pricey at RMB 128 and except Mr Wang and Amanda, no one else really speaks English. Otherwise, a very good hotel.
Verified Hoteles.com guest review

10/10 Exceptional

Awesome trip
The hotel staff was great. The Hotel Manager Daniel, who is an American went out of his way to help us with communication, transportation and a late check out. The buffet dinner was great too. A great place to stay and a great value for your money. Nili & Richard
Verified Orbitz guest review

10/10 Exceptional

Great place to stay in Urumqi
Excellent price, location, and service! Located near Urumqi Museum and HungShan Park both are very interesting places to visit. The crew is super nice and even packed us unexpected breakfast at 5:40AM on the day we checked out! We really appreciated it. We know the local time is 2 hours behind Beijing time. The hotel serve breakfast at 7AM usually. We have an early flight at 8AM but due to security takes time we have to leave the hotel at 6AM. We also stayed with a group in another 5 star hotel in Urumqi but we like Grand Mercure better.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent
Friendly staff n good service
Verified Hoteles.com guest review

8/10 Very Good

Off To a Slow Start
Things got to a slow start as there were no details of my booking which took some considerable time to sort out. The upside to this was that I was upgraded from a standard room to a palatial room on the top floor. Also the general experience also improved. This is extremely well priced hotel with very good facilities.
Verified Expedia guest review

10/10 Exceptional

Great! Want to stay again!
We arrived at the hotel around 12:00 noon, the porter helped with our luggage. We were given our room key/card immediately despite the check in time is 2:00 PM. We were amazed when we walked in the hallway seeing the lights went on one by one while we passed by other rooms. Beautiful doors! The room is very clean, large and elegant . It is equipped with not only bathrobe but also up to date technology supply--- better than many other five star hotels. It's located in a kind of noisy area, but we didn't hear any during our stay. Actually, I think its location is very convenient---restaurant and shopping mall are right in front of the hotel.
Verified Hoteles.com guest review

8/10 Very Good

Modern and quite
This hotel offers a modern experience in the heart of Urumqi.The rooms are what yu would expect in any first world 5 star hotel. It is set up high and away from the busy roads.
Verified Expedia guest review

8/10 Very Good

Nice hotel close to the parks and markets.
We were greeted by courteous staff with warm smiles. Check-in was smooth. Staff at the counter provided pertinent information for exploring the neighborhood.
Verified Expedia guest review

10/10 Exceptional

Enjoy! Comfort and luxury at a great price!
Here to visit family and it was a very nice retreat at end of busy days to come back to quiet and great place to relax
Verified Expedia guest review

10/10 Exceptional

Travelling in Xinjiang.
Perfect for travelling Wulumuqi area, checked out for one night of 4 night booking to go on unexpected trip. Luggage looked after whilst away. Good breakfast, kept going back for more. 5 minutes from down town by taxi. Excellent street food near front of hotel. Recommend.
Verified Hoteles.com guest review

10/10 Exceptional

Great Stopover Stay
I only stayed one night, arriving at around 7:30pm and leaving by 11:30am the next day, but the hotel was exceptionally clean and well serviced. I also was able wander through nearby alleyways for Xinjiang's famous 羊肉串儿 and to walk to the Xinjiang museum in the morning. I highly recommend this hotel based on my very short stay.
Verified Hoteles.com guest review