HA San Mateo Suites puts you in a great location, within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Puerta de Alcalá are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
What's nearby
Paseo de la Castellana - 6 min walk - 0.6 km
Plaza de España - Princesa - 10 min walk - 0.8 km
Gran Via - 10 min walk - 0.9 km
Plaza de Cibeles - 11 min walk - 1.0 km
Puerta del Sol - 16 min walk - 1.4 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
Calanas Station - 6 min drive
Nuevos Ministerios Station - 6 min drive
Madrid Recoletos Station - 9 min walk
Alonso Martinez Station - 4 min walk
Tribunal Station - 5 min walk
Chueca Station - 6 min walk
Restaurants
Villa Capri - 2 min walk
Makkila - 1 min walk
Kohi - 2 min walk
Aux Merveilleux de Fred - 1 min walk
La Duquesita - 2 min walk
About this property
HA San Mateo Suites
HA San Mateo Suites puts you in a great location, within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Puerta de Alcalá are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 9:00 AM–11:00 AM
Services
Front desk (limited hours)
Facilities
Lockers available
Accessibility
Elevator
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Housekeeping on request
Guidebooks/recommendations
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid
Frequently asked questions
Does HA San Mateo Suites offer free cancellation for a full refund?
Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HA San Mateo Suites?
Sorry, pets aren't allowed.
Is parking offered on site at HA San Mateo Suites?
Sorry, there's no onsite parking at HA San Mateo Suites.
What are the check-in and check-out times at HA San Mateo Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at HA San Mateo Suites?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.
What's the area around HA San Mateo Suites like?
HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.4
Staff & service
7.8
Property conditions & facilities
Popular mentions
Location
Subway
Service staff
Room
Reviews
Verified
10/10 Exceptional
Mar 12, 2026
Clean room, cheap price, great location, friendly staff and overall great for 1/2 people wanting a good but budget friendly hotel spot in Madrid
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
Apr 18, 2025
Great place to stay
Great central place to stay.
MARGARET
MARGARET, 4-night trip
Verified
6/10 Good
Jan 20, 2026
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
Oct 30, 2025
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2024
This property is really clean, staff is friendly and it’s super close to La gran via!
Sara
Sara, 1-night trip
Verified
6/10 Good
Feb 24, 2024
Exellent location!!
Naziha
Naziha, 5-night trip
Verified
10/10 Exceptional
Dec 14, 2024
Great and affordable stay, staff soo kind and helpful. definitely recommended
Marc
Marc, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2024
Good location
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2023
Great place, great deal, fantastic location
Marc
Marc, 3-night trip
Verified
10/10 Exceptional
Feb 17, 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Just great
Was great and the people very friendly.
Jaime
Jaime, 4-night trip
Verified
8/10 Very good
Mar 25, 2024
Nice, central and quiet
Olvido
Olvido, 3-night trip
Verified
8/10 Very good
Apr 11, 2025
Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
Verified traveler
2-night trip
Verified
8/10 Very good
Jan 13, 2025
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Jose
Jose, 3-night trip
Verified
6/10 Good
Sep 5, 2024
Really nice location. The room was clean but very small and the beds weren’t comfortable.
Amina
Amina, 2-night trip
Verified
8/10 Very good
May 5, 2025
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
David
David, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2023
It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
Oralia
Oralia, 4-night trip
Verified
8/10 Very good
Jul 19, 2024
Walking distance to various attractions, museums, parks around Madrid. Easy access.
James John
James John, 4-night trip
Verified
8/10 Very good
Dec 18, 2023
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Jhoanna
Jhoanna, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2023
Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
Nancy
Nancy, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2023
Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
Wenchella
Wenchella, 3-night trip
Verified
8/10 Very good
Feb 24, 2024
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Vicente Suarez
Vicente Suarez, 3-night trip
Verified
2/10 Poor
Jul 16, 2024
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
NAIRA
NAIRA, 3-night trip
Verified
6/10 Good
Aug 13, 2024
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.