Arrived at hotel and first notice the outside was not very up to par, but being the price I got it was alright, as long as the the room on the inside was clean. Well I walk in to the check in office and am greeted with no respect, only a rude “can I help you,” I tell the staff member my name and that I booked a two bedroom room suite on Expedia, she begging to ask if everyone in my party is over 21, I explained to her that two were not, she then proceeds it will be a 200 dollar charge on top of the price on Expedia for a room deposit, I tell her I don’t have 200 bucks and was not aware of such charge and she then says they will wave 100.00, but I cannot get a refund for the room itself. So I was like okay, then I get the keys it’s on the 4th floor and so first strike is the elevator someone had completely urinated in it, and it never got cleaned. Then we proceed to the stairs and the hallway same urine outside, we then come to the room and ready to just get in and get out of the outside when we get to the door and it’s broken like won’t open at first and my S/O smashes his finger just to get in. Okay so once we’re about to walk in a mold smell knocks you in the face then we walk in and go straight to the back,tore up curtains then head boards are broke behind bed just sitting there. Roaches on the floor and in the dresser, instant coffee grounds all everywhere, big pee stain all over the mattress, received replacement room, but fact they wanted almost $300 is insane.