6/10 Bueno
4 de octubre de 2025
This is a beautiful mountain Inn. I have stay here multiple times before and I’ve always had a good experience. Unfortunately, this experience was not what I had expected. Check in time is 4 o’clock, at 3:15 we were in the area and I went to see about possibly checking in. As I know that check-in is at 4 o’clock, even though I saw everyone in front of me checking in we were told our room was not ready. And not in a very polite way not I’m sorry checking is at 4 o’clock. Let me see if there’s another room available. Would you like to sit by the fire nothing. We went to sit by the fireplace and the bartender was walking by into the restaurant, and I said what time does the bar open? He said 5 o’clock and I said wouldn’t be nice. If guess I’d have to wait for their room to get a cocktail. He invited me to come into the bar and he would make me whatever I would like. Very friendly, very welcoming, not like the front desk. At 4 o’clock we were able to check in and I was sure to get a different staff member who was much more professional and courteous. The rooms of course are beautiful. We were very happy with our room, unfortunately Nobody tells you, that when you come back late from a dinner in town if there’s no parking in the upper Cars waiting to get into the lobby to find out where to take our cars to park them. A lower lot is available/ shuttle. Wouldn’t it be nice to know this ahead of time. What a shame the entire staff was not as professional as the bartender
Michele
Michele, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
