(1) Hotel sent me communication through the Hotels.com app only and not by email (as other hotels have done). I didn’t know to check my app. Upon arrival to Paros, I gave the ride share driver the room address in the reservation, but there was nobody at the building, there were no signs, and we didn’t know about it’s association with the hotel, further down what seemed like a desolate road. I was able to reach the hotel by phone and the driver spoke Greek in order to solve the issue, but would recommend the hotel use email also and not just rely on app communications. (2) A daily shuttle from the hotel to the nearest town is limited to one at 10 am and the other at 10 pm. When they get to the destination, they return to the hotel a few minutes later. There is no time to run into a store, buy a few things and return with the shuttle unless you wait 12 hours or catch a taxi. Two trips are appreciated, but one or two more per day, and a 20 - 30 minute wait before returning, would be even more beneficial and doesn’t seem like a big ask of the hotel. Beyond those things, we were happy ewith the facilities and enjoyed our stay.