Clean rooms and great location - close to shops, cafes and restaurants. In terms of hotel facilities - we’ve stayed at many hotels - including other Accor ones - around the world and this was below par. Housekeeping wraps up by 1pm, so if you want rooms cleaned, that won’t happen again until the next day. Service at check in not as warm and welcoming as in other hotels. The breakfast buffet was boring and had very view options. People are still paying good money for this so it should be better. At other buffets, you are led to a table and coffee orders are taken. Here, you have to pay an extra charge for coffee if you want it made, otherwise you make your own coffee at a machine that literally serves water. Shout out to Kenneth who went above and beyond for us at the buffet, apologised for the limited options (not his fault), and made us amazing cappuccinos. Overall, great location, clean rooms but compared to other Accor hotels we’ve stayed at in Australia and globally, this one has a lot to live up to.