We are annual attendees if The Steel Horse Rally and normally stay at The Courtyard, located two buildings down. My husband accidentally booked your hotel for this trip. First iff, the front desk clerks were super nice our entire stay, so this review should nit reflect towards them. Upon entering our room, my husband noticed food crumbs in the floor and stains all in the carpet (we didn't go shoeless). I noticed hair on the shower wall and a dirty shower curtain and NO toilet tissue. The bathroom counter was so small, only one person could set out there necessities. But the instant hot water was a plus. While unpacking our cooler, we noticed there wasn't a fridge. I had to request a mini fridge AND got charged $25 dollars to use it! First day there(Thursday) the elevator broke with us in it. No one came to repair it all weekend. A fully booked, 9 floor hotel with 1 working elevator. We often had to take the service elevator and it was an inconvenient walk. Trash bags were not supplied to our room. We were never given bath rags. Only 2 towels and 1 hand towel for our entire stay. And parking was terrible! It will only be as a last resort for us to stay at this hotel again. Just being honest.