Restelo's charming streets set the scene for a relaxing stay at Help Yourself Hostels - Restelo. Unwind on the sunny terrace, connect to WiFi from your room, and enjoy convenient luggage storage.
When you stay at Help Yourself Hostels - Restelo, you'll be within a 10-minute drive of Avenida da Liberdade and Rossio Square. Also, Belém Tower and Marquis of Pombal Square are within a short drive.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: 7:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 3:00 PM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Facilities
Terrace
Room amenities
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Bidet
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Shared kitchen access
Oven
Toaster oven
Cookware, dishes, and utensils
Dishwasher
Highchair
Mixer
More
Shared accommodations
Fees & policies
Refundable deposits
Cash Breakage deposit: EUR 10 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Pets
Service animals exempt from fees
Pet deposit: EUR 50 per stay
Pets are allowed for an extra charge of EUR 5 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts cash.
Also known as
Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation
Frequently asked questions
Does Help Yourself Hostels - Restelo offer free cancellation for a full refund?
Yes, Help Yourself Hostels - Restelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Help Yourself Hostels - Restelo?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 5 per pet, per night, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Help Yourself Hostels - Restelo?
Sorry, there's no onsite parking at Help Yourself Hostels - Restelo.
What are the check-in and check-out times at Help Yourself Hostels - Restelo?
Check-in start time: 7:00 PM; Check-in end time: midnight. Check-out time is 3:00 PM. Contactless check-in and check-out are available.
Is there an onsite casino at Help Yourself Hostels - Restelo?
No, this hostel doesn't have a casino, but Estoril Casino (14-min drive) and Lisbon Casino (15-min drive) are both nearby.
What's the area around Help Yourself Hostels - Restelo like?
Help Yourself Hostels - Restelo is a short 19-minute walk from Jerónimos Monastery and 13 minutes' walk from Restelo Stadium.
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Reviews
Help Yourself Hostels - Restelo Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Amenities
7.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 7, 2025
Amazing place with great people, everyone was helpful and attentive!
Definitely recommend for someone looking for a comfortable and economic place.
Galia
Galia, 1-night trip
Verified
10/10 Exceptional
May 18, 2024
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Yesi
Yesi, 5-night trip
Verified
2/10 Poor
Oct 27, 2025
I was placed in the staff room, pretty dirty, had a hard time checking in, took a shower and the water starting going out of the bathroom and no one cleaned it.
Manuel
Manuel, 3-night trip
Verified
8/10 Very good
Jan 21, 2024
Richard is a kind and good person.
He helped me when I was in trouble.
thank you.
All the facilities were clean.
My complaint was that the triple bunk beds were noisy.
Hidenori
Hidenori, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2025
The hostel was very clean and everyone was friendly and helpful. I would definitely stay here again.
Erin
Erin, 13-night trip
Verified
8/10 Very good
Aug 29, 2022
Its close to belem attractions and its a quiet place to sleep.
john
john, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Easy parking
vito armando
vito armando, 1-night trip
Verified
8/10 Very good
May 23, 2024
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Vicento
Vicento, 1-night trip
Verified
8/10 Very good
Jul 17, 2025
Vishwanath
Vishwanath, 2-night trip
Verified
10/10 Exceptional
Jul 31, 2023
Very nice and clean
Lois
Lois, 1-night trip
Verified
2/10 Poor
Aug 8, 2024
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Arul
Arul, 15-night trip
Verified
2/10 Poor
Jan 30, 2025
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation.
Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation.
Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Salem
Salem, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2026
Quarto compartilhado, cama limpa, lençol e preço justo.
giovandro
giovandro, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Recepção agradável, ótimo quarto, tudo muito bom e organizado. Excelente atendimento.
Estenia L
Estenia L, 1-night trip
Verified
6/10 Good
Aug 9, 2025
Kort vistelse
Kändes otryggt av män som går runt med underkläder, sent på natten och mycket rökeri vid entrén som vår rum ligger över.
Mats Mazen Jafar
Mats Mazen Jafar, 5-night trip
Verified
8/10 Very good
Jul 17, 2025
O local é bom, mas tem poucas opções de transporte para o centro.
NORA
NORA, 1-night trip
Verified
6/10 Good
Jul 16, 2025
値段に合った施設です。
日本人の清潔の感覚だと少し合わないかもしれません。
MANA
MANA, 1-night trip
Verified
8/10 Very good
May 9, 2025
Recomendo
Achei bem limpo, a localizacao foi boa o pastel de Belém, Jerónimos, torre de Belém 20 min andando. O uber em. Portugal é barato vale a pena.a coisa que nos encomodou bastante foi a cama que por ser de ferro fazia muito barulho quando a gente se mexe e o banheiro poderia ter alguns ganchos para pendurar nossas coisas. No mais gostei da estadia, foi a opcao mais barata de Lisboa.
Aline
Aline, 4-night trip
Verified
2/10 Poor
Apr 4, 2025
Horrible a fuir
Bonjour
Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser
Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel
Personnel agressive , c’est des voleurs .
Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps .
Question sécurité vous n’êtes pas en sécurité avec ces gens là .
Souhila
Souhila, 5-night trip
Verified
8/10 Very good
Mar 30, 2025
Ótimo e muito confortável
Gostei muito! A limpeza é muito bem feita todos os dias, os atendentes são bem educados. As camas são bem confortáveis e a roupa de cama é nova, com toalha boa também. O ambiente é bem confortável e prezam pelas regras e a ordem.
Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Gustavo
Gustavo, 24-night trip
Verified
6/10 Good
Mar 3, 2025
Não ruim para 1 noite
Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
giovandro
giovandro, 1-night trip
Verified
6/10 Good
Jan 6, 2025
Dddd
DARCINEI
DARCINEI, 3-night trip
Verified
6/10 Good
Oct 9, 2024
Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
ANDRÉ
ANDRÉ, 3-night trip
Verified
2/10 Poor
Mar 26, 2024
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
David
David, 5-night trip
Verified
6/10 Good
Mar 1, 2024
Regular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.