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Poole Quay Hotel

3.0 star property
Bayfront hotel with 2 bars/lounges, near Poole Harbour

Choose dates to view prices

Photo gallery for Poole Quay Hotel

Front of property
View from property
Breakfast, lunch, dinner served; ocean views
Reception
Lobby
Near Tower Park, Poole Quay Hotel welcomes you to a tranquil retreat with golf, a sun-kissed terrace, and lush gardens. Unwind in one of the 2 bars or connect to WiFi while planning your day; previous guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Connecting rooms available
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Harbor View

Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room, Harbor View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 20 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Harbor View

Standard Twin Room, 2 Twin Beds, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room, 2 Twin Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
  • 20 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lunch and dinner served

Holiday Inn Express Poole by IHG

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,007 reviews
The price is $69
$83 total
includes taxes & fees
Nov 9 - Nov 10
Holiday Inn Express Poole by IHG
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About the neighborhood

Map
The Quay Poole Dorset, Poole, ENG, BH151HD

What's nearby

  • Poole Harbour - 2 min walk - 0.2 km
  • Poole Quay - 2 min walk - 0.2 km
  • Lighthouse, Poole's Centre for the Arts - 10 min walk - 0.9 km
  • Sandbanks Beach - 12 min drive - 8.1 km
  • Bournemouth Beach - 12 min drive - 8.7 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 31 min drive
  • Heathrow Airport (LHR) - 124 min drive
  • Parkstone Station - 10 min drive
  • Poole Station - 12 min walk
  • Branksome Station - 15 min drive

Restaurants

  • ‪The Brewhouse - ‬7 min walk
  • ‪Poole Arms - ‬4 min walk
  • ‪Slug & Lettuce - Poole - ‬5 min walk
  • ‪The Lord Nelson - ‬3 min walk
  • ‪Banana Wharf Poole - ‬2 min walk

About this property

Poole Quay Hotel

Poole Quay Hotel puts you within a 15-minute drive of Poole Harbour and Bournemouth International Centre. For a bite to eat, guests can check out Harbour View Restaurant, which is open for breakfast, lunch, and dinner and offers ocean views. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 7.00 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (990 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • Bicycle parking
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Harbour View Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Anchor Bar - Overlooking the ocean, this pub serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 6 for children
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 7.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Frequently asked questions

Does Poole Quay Hotel offer free cancellation for a full refund?

Yes, Poole Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Poole Quay Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Poole Quay Hotel?

Yes. Self parking costs GBP 7.00 per night.

What are the check-in and check-out times at Poole Quay Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).

Is there an onsite casino at Poole Quay Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (12-min drive) is nearby.

What is there to do at Poole Quay Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars, a picnic area, and a garden.

Are there restaurants at or near Poole Quay Hotel?

Yes, Harbour View Restaurant offers ocean views.

What's the area around Poole Quay Hotel like?

Poole Quay Hotel is located on the waterfront, a short 3-minute walk from Poole Harbour and 2 minutes' walk from Poole Quay. Travelers give top marks for the hotel's prime location.

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Poole Quay Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
View
Restaurant
Bathroom
Bed
Port
Parking

Reviews

8/10 Very good

Very pleasant stay and staff were more than friendly and helpful
Adrian, 1-night trip

10/10 Exceptional

Good value hotel
1-night trip

10/10 Exceptional

Poole quay stay.

Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location.
Martin, 1-night trip

10/10 Exceptional

All round excellent

Lovely hotel Friendly staff Great location Comfortable room
Frederick, 1-night trip

10/10 Exceptional

Enjoyed this hotel. Location in the heart of Poole made it easy to walk to stores and restaurants. Front desk staff was accommodating.
Vicki, 1-night trip

8/10 Very good

Friendly helpful staff. A great location for Poole harbour!
Liz, 1-night trip

10/10 Exceptional

It’s a really nice hotel and the staff members decorated my boyfriends room for his birthday and it was gorgeous so happy Definitely stay again
Maisie, 1-night trip

8/10 Very good

Nice hotel, needs a bit of freshening up

Nice hotel that just needs a little bit of updating. Lovely location, good parking, clean, nice room, lovely breakfast, friendly staff.
Sue, 1-night trip

10/10 Exceptional

All the staff were really friendly. The room was lovely, clean and roomy. Breakfast was good, plenty of variety. The hotelnis in a perfect location, overlooking the harbour and just a short walk to the shops, pubs and restaurants. Plenty of parking spaces and secure.
julie, 2-night trip

8/10 Very good

The hotel has a very nice view of the harbour. However, the carpets the hotel are very old, they need to be replaced.
Maureen, 2-night trip

6/10 Good

The property was okay but the breakfast dining room was cold.
Allen, 2-night trip

8/10 Very good

Decent room close to harbour

Decent room for the price and we were lucky to get availability at last minute. Quite dated and worn in places eg wardrobe and bath, but it all functioned fine.
DAC, 1-night trip

8/10 Very good

Perfectly adequate

Room seemed clean and the bed was comfortable enough as i slept quite well, staff were friendly enough, the hotel is quite well situated with a good amount of restaurants nearby if you don't want to eat in
Stephen, 2-night trip

8/10 Very good

A lovely quiet hotel with nice views of the Marina. We didn't dine at the Restaurant but went to the coffee shops next door which were nice and the hotel was close to a Tesco Express and a short walk to the Town centre. The staff were great but the hotel itself was a bit dated on the inside and out.
Amit, 4-night trip

6/10 Good

Staff, if present, very impersonal. The ideal hotel if you have to take the ferry, it's very near
Sieglinde, 1-night trip

8/10 Very good

The view made it

We enjoyed our stay but normally we love it at the quay hotel, the breakfast was not upto its usual standard and the bed was hard, staff were really friendly which helped our stay plus looking over poole harbour is wonderful,
Richard, 2-night trip

8/10 Very good

While on arrival the exterior of the hotel didn't look much, internally was very different and all good. Checkin service was very good, the instructions for using the adjacent car park clear and easy to follow. The room was comfortable and pleasant, only real moan would be the lack of instructions for the 'aircon' unit. Restaurant service was very good staff were attentive, pleasant and helpful. Would stay again if/when in the area.
Martin, 1-night trip

6/10 Good

It was clean but very dated and could do with an upgrade urgently. Good position.
Elaine, 1-night trip

8/10 Very good

The Quay hotel is ideally placed for access to parks, pubs, restaurants, sight-seeing and shopping, whether on foot or by car. The hotel is due for redevelopment in the next 2-3 years, so consequently is a bit "tired". The rooms are clean and the beds comfortable. Harbour view rooms are best. Breakfast is good, with reasonable choice. The staff are excellent. We have not used the restaurant for dinner as there are so many dining choices within a 10-15 minute walk.
Derek, 5-night trip

8/10 Very good

Bed was very small. Not overly clean especially in reception area and outside.
1-night trip

6/10 Good

Even though low expectations to the facilities, we were surprised by the standards. Carpets in need of a thorough cleansing, damages on interior which could have been easily repaired. Short stay, so we didn’t meet a lot of staff. However the staff in the restaurant was a positive experience.
1-night trip

8/10 Very good

Surprisingly quiet hotel in the middle of Poole

First of all--finding it was a problem. I stopped and asked people.They did not know where Poole Quay hotel was ! PQH should have said that it was previously called the Thistle Hotel ! Quiet room. Did not try hotel restaurant as many on the Quay Service good
B, 1-night trip

4/10 Fair

Bath quite grubby

View was nice but the bath was really grubby and floor not cleaned properly. The breakfast we decided to have the first day was average. Scrambled eggs quite runny and we did think the plates they provided for the English breakfast were side plates lol obviously didn't want people filling them up too much.
Susan, 2-night trip

6/10 Good

Property is very very dated, though clean. The window handles were covered in black mould. Light of the fridge in room kept us awake as did buzzing sound of fridge
bal, 1-night trip

6/10 Good

disappointed

Weekend away prior to the festive madness plenty to do in the area. the hotel itself looks tired whilst clean with one member of the team who booked us in a credit to the hotel team. unfortunately, the same could not be said about the bar team who decided to close the bar at 11-15 despite being residence and the best efforts of the night porter. we are both middle aged and not expecting a party !
Karen, 1-night trip