Unfortunately, the room was cold through the night with no washcloths, tissue or toilet paper. When we addressed these issues at 9:30 am in the morning at the front desk, they said the hotel had central heating. We told them we were not checking out yet but would by on time at 11am. A few minutes later, the manager forcibly entered out room pushing past the inside door latch. When she saw we were in the room, she did not apologize, say she didn’t know we were there. My daughter and I were in the middle of a private conversation, and luckily- fully clothed. Rather than respecting our privacy, the manager angrily walked across the room to the heater and said she was there because there was a complaint. When you stay at hotel, you should expect to be safe and comfortable and certainly hot harassed by a manager. Given the manager’s arrogance and aggressiveness, I should have just called the police but I didn’t want to escalate the situation.