2/10 Mediocre
20 de septiembre de 2025
Dont book it for the jacuzzi tub
The bed looked clean. The floors did not feel dirty. Is the bathroom was awful. We paid for a Jacuzzi tub and did not get to use it. We stayed 2 nights and checked in about 1 am the first night. Woke up saturday morning and going to get in the tub, turned the water on and the jets and black crud started floating in the water and made a ring in the tub. There was uses paper towel/ toilet paper at the corner of the tub. Inside rim of the toilet was filthy. The bucket that sat on top of the safe in the bathroom had a hair in it. Microwave was dirty and the freezer was frozen with ice. Talked to the front desk lady the first morning and she was super nice. Told us that there was nothing that she could do but the manager would be in monday and they could take care of it. She gives me a sticky note with email and direct phone number so i could send the pictures i showed her. I didnt hear anything monday so i call and talk to jay and he says the manager isnt in right now. I call back the next evening and jay answered the phone again and says the manager is on vacation. Jays says since i stayed both nights nothing is going to be done about it. That i should have went somewhere else or demanded another room
Daniel
Daniel, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
