8/10 Muy bueno
8 de septiembre de 2025
Not as advertised rather 3.5 star
The hotel disappointed us. The entry and lobby is not same as seen in pictures online. It is smaller and funiture not fancy as in picture. They use fake room picture ( maybe modified by photoshop) too. They don't have the fancy sofa chair and fancy lights. The room has really bad smell maybe due to it is new construction and new furniture. We feel it is not healthy and maybe it has high VOCs (chemicals) so we tried to cancel the reservation but manager said they could not cancel it for us. Since it is expensive and we paid full already so we decided to stay. We tried to open the window to let the bad smell out during night. The street is very noisy and we barely fell asleep. There is no swimming pool no gym. The door latch does not work. We have to ask a physical key to lock the room door. The overall remodeling is kind of cheap. The painting or some material look cheap. I don't suggest to stay this kind of new hotel if you are allergy or sensitive to smell. Addionally thecthe elevator is small maybe only carry up to 3 perons at one time.The front desk and the the service people look very nice. Th breakfast is pretty good that is the only thing we like from this hotel. We rather to rate it 3.5 star rather than 5 star.
Zhouyuan
Zhouyuan, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
