Room was sorry with blood stains on toilet vase. 2 power ports damaged, one sticking out and dangerous to be used. Toilet paper holder broken. Ceramic soap holder in shower broken and sharp… if not careful enough while showering, we could have easily cut our hands. Light switch in bathroom broken. Shower curtain holder tighted up with a rusty nail which was in propose twisted in order to work. We asked for clean towels, no one brought them. We had to go next morning to ask for clean towels. We could not stay more than 2 nights. First night we arrived very tired and late so we overlooked these horrible conditions but next day it was new year eve and we left all night, however, next morning we found a better place and left. We made a claim through hotels.com but until now, we have not heard anything for possible refund. I don’t know how you guys allow this place to be published under hotels.com