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HG Hotel

4.0 star property
Pet-friendly hotel with restaurant, connected to a shopping center, near Plaza Galerias Guadalajara Shopping Center

Choose dates to view prices

HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Health club
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport drop-off service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Laundry service

For families (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $63
$77 total
includes taxes & fees
Jul 24 - Jul 25

Why we love this property

Work and play paradise
Located in a business district with meeting rooms and a 24-hour business center, this hotel offers relaxation with in-room massages and a health club.
Culinary journeys
This hotel serves international cuisine at its on-site restaurant. Guests can also start the day with a delicious buffet breakfast.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs (surcharge)

Junior Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs (surcharge)

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
  • Metropolitan Park - 17 min walk - 1.5 km
  • Royal Hospital San José - 5 min drive - 1.9 km
  • La Gran Plaza Fashion Mall - 5 min drive - 2.3 km
  • National Chamber of Commerce - 6 min drive - 2.3 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 45 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Don Rojo - ‬1 min walk
  • ‪Los PP's Mariscos - ‬7 min walk
  • ‪Mariscos El Memin - ‬8 min walk
  • ‪Vips - ‬10 min walk

About this property

HG Hotel

  • When you stay at HG Hotel, you'll be just a 5-minute drive from Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. Guests can grab a bite to eat at the restaurant and visit the health club for a workout. Also, Minerva Roundabout and Plaza del Sol are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total, up to 26 lbs per pet)*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free covered onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport drop off (available 24 hours)*
DONE

Offsite

    • Area shuttle within 2 kilometers*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Health club
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 51
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Magnifying mirror
  • Grab bar near toilet
  • Toilet grab bar height (inches): 45
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • 6 stairs to reach property

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 600.00 per vehicle. Maximum occupancy 4
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for MXN 400 per night

Pets

  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Does HG Hotel offer free cancellation for a full refund?

Yes, HG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HG Hotel?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of MXN 600 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at HG Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by HG Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 600.00 per vehicle.

What are the check-in and check-out times at HG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-out is available.

What is there to do at HG Hotel and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near HG Hotel?

Yes, there's an onsite restaurant.

Does HG Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around HG Hotel like?

HG Hotel is a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and 18 minutes' walk from Metropolitan Park. Travelers say this hotel is in a good location.

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Reviews

HG Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was functional, secure, and convenient for guests. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Bed
Shopping malls
Restaurant
Toilet
Amenities
Lobby
Bathroom

Reviews

Verified

8/10 Very good

Very good service, location for us was great easy to get to.
Cindy, 1-night trip
Verified

8/10 Very good

Great staff
Umut, 1-night trip
Verified

6/10 Good

They are friendly, the hotel is clean but bed and pillows aren’t comfy.
DINETTE, 1-night trip
Verified

10/10 Exceptional

It was a lively hotel with a wonderful staff
Janice E., 1-night trip
Verified

8/10 Very good

Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Steve, 1-night trip
Verified

10/10 Exceptional

I always like staying here it’s a safe and secure place
María y., 1-night trip
Verified

10/10 Exceptional

Very quiet rooms,gut lokation,nice service
Marek, 2-night trip
Verified

8/10 Very good

Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Sofia, 3-night trip
Verified

10/10 Exceptional

Room was clean and comfortable bed. It has a big jacuzzi.
Adela, 1-night trip
Verified

10/10 Exceptional

My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn, 1-night trip
Verified

10/10 Exceptional

Comfortable and convenient
Gustavo, 2-night trip
Verified

10/10 Exceptional

Good Service

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Erika, 1-night trip
Verified

10/10 Exceptional

Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
María y., 1-night trip
Verified

10/10 Exceptional

Had surgery day before check in. The staff was very kind and helpful
Diane, 4-night trip
Verified

10/10 Exceptional

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Miguel, 3-night trip
Verified

10/10 Exceptional

Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Ramon, 1-night trip
Verified

6/10 Good

I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
ADRIANA, 2-night trip
Verified

2/10 Poor

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Elisa Guadalupe, 1-night trip
Verified

10/10 Exceptional

Super easy to work with this hotel and staff
Silvia, 1-night trip
Verified

10/10 Exceptional

Very nice staff, clean hotel, and accessible parking.
Jesus, 2-night trip
Verified

10/10 Exceptional

Friendly staff and rooms were great
Celia, 1-night trip
Verified

10/10 Exceptional

Staff friendly, around area shopping center , restaurants.
Juan M., 5-night trip
Verified

10/10 Exceptional

Todo excelente
Elisa, 1-night trip
Verified

10/10 Exceptional

Good area
Silvia, 1-night trip
Verified

10/10 Exceptional

Nice stay for a weekend
Lucia, 2-night trip