Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
What's nearby
Iberostar Cancun Golf Course - 1 min walk
Maya Museum of Cancun - 6 min walk
Aquaworld - 17 min walk
Delfines Beach - 18 min walk
El Rey Ruins - 2 min drive
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Tulum Intl. Airport (TQO) - 144 min drive
Free beach shuttle
Restaurants
Starcafé Iberostar Selection Cancún - 11 min walk
Hotel Emporio Cancun - 7 min walk
Tun-kul - 8 min walk
El Maguey, Restaurant - 7 min walk
El Antiguo Laguito - 11 min walk
About this property
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features a rooftop terrace and puts you just steps from Iberostar Cancun Golf Course. Guests can indulge in spa services, and Aglio, one of 10 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 outdoor pools, a beach bar, and a fitness center. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Water activities
Kayaking
Rowing/canoeing
Snorkeling
Land activities
Fitness facilities
Lessons/classes/games
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
400 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free secured onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Offsite
Free beach shuttle
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
10 restaurants
6 bars/lounges
2 poolside bars
Beach bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Free beach shuttle
Yoga classes
Private beach nearby
Free beach club nearby
Kayaking nearby
Snorkeling nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Free beach shuttle
Facilities
1 building/tower
Built in 2024
ATM/banking
Rooftop terrace
Garden
Communal living room
Fitness center
Adjacent to a golf course
2 outdoor pools
Spa services
Vegan dining options
Vegetarian dining options
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 28
Braille/raised signage
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Visual doorbell notification
Closed captioned TV
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Ceiling hoist
Smooth flooring in public areas
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun
Frequently asked questions
Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offer free cancellation for a full refund?
Yes, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive and nearby?
Have fun with nearby activities like kayaking and snorkeling. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and 6 bars. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 10 onsite restaurants, featuring Italian cuisine.
What's the area around Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive like?
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a short 1-minute walk from Iberostar Cancun Golf Course and 18 minutes' walk from Delfines Beach.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 9, 2025
My fisrt resort experience with hyatt vivid
It was a great choice .very nice rooms with great views.great staff ,very friendly and attentive. Alot of fun activities to do at resort . Their rooftop bar is great , has amazing view of cancun and great service .
Sergio
Sergio, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 31, 2024
Tomoko
Tomoko, 6-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 19, 2024
Keith
Keith, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 5, 2024
Yahi
Yahi, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 4, 2024
Maudlyne
Maudlyne, 6-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 22, 2024
Jacqueline
Jacqueline, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Beautiful Resort !!! I will definitely return again
Fantasia
Fantasia, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
.
Ashwin
Ashwin, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
Oct 20, 2024
Tymetria
Tymetria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Nice hotel
Elhadj
Elhadj, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2024
Good good
Karamjit
Karamjit, 6-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
I expected this property to be completely finished because I head it was built in April but they still had another big building that was not finished. So far it’s a beautiful property but I’m a party girl after 10 PM and this location is not meant for that and that was my mistake.
The restaurants are nasty but the buffet has such great food for breakfast and dinner. The alcoholic drinks are disgusting and watered down.
ZMariah
ZMariah, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 19, 2024
Low score due to limited dining and food quality was three star level.
Johnnie J
Johnnie J, 12-night family trip
Verified Expedia guest review
6/10 Good
Oct 18, 2024
Unwelcoming Front Desk Staff:* The staff at the front desk was impersonal and lacked a welcoming demeanor.
- *Lack of Information and Services:* We were not informed about the Vantage Club or offered room service refills as expected.
- *Room Maintenance Issues:* Our room had dirty floors, a squeaky bed, and a broken sliding door.
- *Limited Food Variety:* The breakfast buffet offered little variation, even compared to lower-end hotels.
- *Noise and Disruptions:* We experienced noise from neighboring rooms and the constant smell of marijuana throughout the hotel.
- *Unhelpful Staff During Hurricane:* The hotel staff was unhelpful in addressing our concerns and accommodating our stay during Hurricane Helene.
- *Misleading Sales Tactics:* The Hyatt membership sales team used aggressive and manipulative tactics
Monica
Monica, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
.
Seohyeon
Seohyeon, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Very attentive staff. Great variety of bar and dining options.
Sau Yung Thomas
Sau Yung Thomas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2024
Laura Jasmin
Laura Jasmin, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2024
Everything was good!
Ricarfens
Ricarfens, 5-night family trip
Verified Expedia guest review
2/10 Poor
Oct 16, 2024
Rachel
Rachel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Laura
Laura, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
It was great
Zabihullah
Zabihullah, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
From welcome drinks, to checkin process, to amenities, to the overall aesthetic of the property I was thoroughly impressed. The service was impeccable.
Cecilia
Cecilia, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
The resort itself is beautiful. The only thing we didn’t like, was that there were only 4 restaurants open the week we were there. Every day there was at least one that wasn’t open. The service in one of the restaurants was terrible both time that we dined there. Other than that, we enjoyed our stay.
Marina
Marina, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
This property was amazing, the staff were amazing and very friendly and helpful. Andrew from the pool bar was amazing, Raul from Mediterranean restaurant was great, Elena and Anna from the Spa were the sweetest. My stay at this resort was the best!
Midjouna
Midjouna, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
This resort was everything. I loved everything about it