Hotels in Guildford

"I had a small problem with the air conditioning and the staff were quick to help and friendly."

"Great staff who are very helpful and friendly , if singles or couples then Pods are great for getting to and from T5, excellent value for money."

"The breakfast and the car parking was overpriced and check out earlier than most hotels 11 AM everything else was excellent "

"Happy with stay. Convenient location"

"Great breakfast. "

"Staff were attentive and professional. Not the best breakfast I have had and the tea was poured by the waiting staff and therefore had to wait for them to be available. Not what you expect from a highly end hotel. However, that aside I would stay again but not have breakfast. All other aspects were very good."

"The internet was available but so slow couldn’t do important work stuff that was due. Called front desk they were of no help We had a total of 2 other devices we shut these off hoping internet would get quicker. No such luck"

"I checked in late at night (11pm) after a long travel day. The walk from the airport was sign posted at the exit of the airport but it led through the carpark and seemed a fairly long walk. A nice addition would be to have one of those small airport buggies available to transport guests at least most of the way. The girl at reception was friendly and welcoming. However when I had some problems with my debit/credit cards at check in (due to my own confusion and tiredness), another member of staff (male) on duty was quite curt, and impatient, and didnot solve my problem. However when the Manager or Supervisor was brought in, he was very welcoming, friendly and able to solve the problem, and even gave me a room upgrade. However this was on the executive level which was another long walk from the reception area. The room was huge and the bathroom had a separate shower as well as a bath. It was very clean but the whole hotel felt very sterile. However as an airport hotel, probably used only for overnight stays, it served its purpose. "

"The room service food was poor. Over priced for a pretty shoddy dish. We paid £50 for two dishes, soft drinks and tea. That we would be OK but the duck salad was a joke. "