Hotels in Rock Harbor

"I stayed at this hotel on May 15 and was very disappointed with my experience. I’ve stayed here three times before and never had issues like this, but this visit was completely different. The room was dirty when we arrived. There were dirty towels left on the floor, and the bathroom had bugs. I even grabbed a tissue and found worms on it. There were also a couple of small dirty towels in the bathroom that had worms on them as well. On top of that, the room only had one towel. When I called the front desk to request more, I was told I would need to go to the office myself to pick them up. I did not pick them up, but I was surprised they even expected guests to do that considering the condition of the room. For $330 a night, this felt like a complete rip-off. I expected a clean room and much better customer service. Very disappointing experience overall, especially since I had enjoyed my previous stays here."

"checkin was bumpy. both rooms werent ready at the same time and we were initially put into different building. I objected and they obliged but still had to wait for 2nd room either way. 1st room in furthest corner of resort, fan broken, a/c was repaired during 1st night & also the sliding door lock was broken and took some effort of 1hr wait for engineer to fix. we never opened it again because he said it might not lock if we did. 2nd room guests were happy woth their room except the party separation & wait to get in and settled. We also asked for more towels mid day 2nd day …the towels never arrived informed checkout. they really didnt seem bothered by it. cost alot with little value in my opinion."

"Relax "

"We have stayed at this property many times over the years and never been disappointed. The pool is incredible and the staff is amazing. Best place to have a relaxing vacation."

"Large spacious room , very clean , great location with nice Tiki bar and pool. Beautiful view of the marina "

"The staff was very friendly and engaging. The breakfast was fresh every morning and the frittatas were great. I even learned the trick to make them at home. Rooms are very clean and the beds are very comfortable. The beach was very clean and serene and the sunsets were awesome. We had a great time."

"Yes"

"Great place,overall good experience "

"Our stay at Chesapeake Beach Resort was absolutely amazing from start to finish! The check-in process was quick and easy, and every staff member made us feel so welcomed and accommodated throughout our stay. The complimentary breakfast each morning was fresh and delicious. I had a made-to-order omelet with spinach, tomato, and feta cheese that was SO good! A huge thank you to Jose, Kathy, and Dilcia for going above and beyond — they were incredibly kind, attentive, and even brought our food directly to the table with a smile. Their hospitality truly made the experience special. Later, we had lunch and drinks at the bar with Jose Y, and he was fantastic! He made amazing drinks and provided outstanding service the entire time. Everything about this resort exceeded expectations, and we can’t wait to come back!"