Hotels in Arcola

"The property was undergoing renovation, which resulted in a strong paint odor. Unfortunately, the surroundings were not conducive to taking photographs, particularly given the occasion of a graduation. The renovation works did not meet my expectations. A dedicated area for food had been designated, but the selection was limited and lacked fresh fruit. Upon arrival, I felt disappointed."

"Front staff was very helpful"

"Very satisfied with everything. It was an excellent stay."

"Room and bathroom wasn’t cleaned properly. We didn’t have any extra toilet paper. When we call the housekeeping and front desk, no one answers the phone. Valet wasn’t friendly either. I wouldn’t stay here again. "

"Awakened to a comforter normally covered in a clean bedsheet that had excrement and other stains on it. It was truly disgusting. Just because you put a clean sheet on the comforter doesn't make it sanitary. Gross"

"The room was large and very clean. All of the staff were professional and friendly. I will stay here again. "

"Hard to find, few amenities. No breakfast available due to them not having items. "

"The room #840 was not up to the level of this high end Hotel! I would have had a nicer room at a local name brand hotel. The valet was great, front desk was nice but did not seem to mind putting us in this room. The Monarch had great staff and drinks were great! The hotel is great other than the old worn out #840"

"The room was clean but had a slight musty odor. The front desk staff was outstanding but the valet staff was not impressive at all. They did not help me with my luggage. They weren’t very friendly or helpful. The food was excellent! And so was the bar. For the nightly cost, this hotel is OK, the front desk staff made my experience Good overall. I would rate 7.5/10"