Hotels in Chakrata

"Rude staff- no hospitality "

"Great stay."

"Very elegant well maintained hotel with excellent staff and an excellent general manager. We were troubled by cramped bathroom, lack of a power socket in the bathroom, a lack of any clothes storage. There is not a single chest of drawer. There was no explanation of which power switch does what. Too many staff members but not enough information. "

"Have stayed at many of the Taj properties and experienced very high standard service. This property doesn’t live up to a Taj standard. Totally disappointed with the food offerings and limited amenities. No luxury feel no pampering. Other than the view nothing worked for me. They need to get their game up."

"Good "

"Excellent quality. We use this hotel as a stopover on our way back to another location and it is always a pleasure to stay there. The staff go out of their way to ensure that your stay is comfortable and enjoyable."

"Excellent property in Dehradun with wonderful service from check in to check out, f&b is the best in town - multi cuisine n awesome, rooms are well maintained by housekeeping team, front office n travel desk are just awesome, thank you for the wonderful experience team Fairfield by Marriott. Just to name few who made the massive difference, 1. Head Chef Naveenjee 2. Abhishek, Shauryaa n Anjali from Front Office. 3. Abhishek from Housekeeping. 4. Neha & Khushboo from F&B 5. Himanshu Bisht from Travel Desk. 6. Entire F&B team."

"Internet was good and fast"

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."