Hotels in Epernay

"Very nice place. Great staff, comfy bed, super location, great showers.. Breakfast was pretty disappointing though. "

"I’ve stayed at Hotel Margaux previously so let me be clear that I think this was just one bad experience. It is normally fabulous…..and I stay in Epernay a lot for business. This review is more to feedback to the property as I don’t think they truly heard me this morning. I checked in yesterday. Easy check in and as pleasant as normal. The parking option for €15 is very reasonable and I’d recommend using it. The reception area is lovely - modern, bright, clean, classy. I went to my room and that’s when things went a bit South. It was cold in Epernay yesterday and on arrival back to the hotel I was feeling frozen. The heating/air con in the room was switched to cool and I couldn’t change it to heat. I went for a shower (which is great at the Margaux btw) and having heated up I put on the robe that is provided and despite the room being cold it wasn’t too bad. When heading out for the evening I spoke to reception who informed me that heating/air con for each room is controlled by reception. Wait what? I asked them to turn the heating on as the room was freezing and was told that the “summer setting” was air con and the heating couldn’t be turned on. Again, wait what? They did agree to turn the air con off. Got back from dinner and the room was still very cold. The little sleep I managed to get (comfy bed!) was when wearing shorts, a hoody, the robe and under the covers. Still cold! Sort this out Hotel Margaux! I will be back, but you’re on notice! Brekkie is great btw 😉"

"Lovely hotel. Modern, very clean and comfortable. Easy to access by car with good parking facilities next door."

"We had a three day break in Reims staying at this hotel. The location was quiet and only a couple of minutes walking distance from the city centre.The room was quiet and comfortable, unfortunately the bath had a few hairs in it on arrival, although nothing terrible. The toilet lids - please get soft close lids ! Towels and bedding were spotless. The restaurant was excellent for breakfast and dinner and the staff were very friendly and helpful."

"Staff were lovely but the room was a bit dark and had very limited space for clothes. We were on the 7th floor with Velux windows and it rained in when we left them ajar to cool the room. There are tea and coffee making facilities but they're in a dark corner under a shelf where it's very difficult to actually see what you're doing! If you like regular tea, take your own bags and ask for a jug of milk from the bar as there's none in the room. And make sure you get in the right lift - there are 3 different sets depending on which room you get!"

"Le petit déjeuner était le meilleur que je manger dans un hotel"

"The staff was wonderful and kind, the hotel is clean and quiet, BUT THEY ARE USING THE HOTEL TO HOME HOMELESS RUFFIANS... Not very pleasant to have to go through them smoking and drinking in the front door of the property. It's a pity to see the poor staff dealing with this situation..."

"Breakfast was good, room meads in good condition and clean. Aircon worked fine."

"Chambre petite mais emplacement idéal. Rue commerciale très près et facile de transport avec le stationnement de la gare a proximité."