Hotels in Loudon

"The room was not ready at checkin and it was 730 pm. But we only waited 10 minutes before getting assigned room. Check in staff was nice and apologized for delay. Room was clean but older decor. Comfortable bed. Check out staff was another story. She got our room mixed up with anther room and told me we had already checked out. She was adament about it. I called Hotel.com because i never got the checkout email. After speaking with Hotels.com rep I went back to front desk to double check, so we would've be charged another night for not checking out. Front desk staff realized she looked up the wrong room but tried to put it on me. I let her know SHE messed up, as i given her the room # and name. She was unapologetic for the inconvenience. She needs to be cleaning rooms not working the front desk. Definitely not people friendly. Other than that, the one night stay wasn't bad. "

"Comfortable bed. Very Clean room. Perfect location for the airport. Great place to rest after a long trip and before the early morning flight. "

"The place was perfect. My husband went on the honor air so we stayed at the Hilton at the airport. Every thing was great"

"Excellent stay. Good location and wonderful staff."

"I had a little challenge connecting with the airport shuttle, since my reservation confirmation did not include a telephone number for the hotel! I had to call "411" and then choose from 5 different Best Western hotels in the area - with the correct one showing NO address on the 411 list! However, the shuttle driver was very nice and did come quickly once I called."

"Rooms were well kept and breakfast was good"

"Roaches all over our room. The smell of the hallways/room was horrible. We didn’t even stay here, ended up getting a room at another hotel "

"While the breakfast was average for an included breakfast, the remainder of the stay was sub par. The room was barely serviced on our first morning(a weekday) and was not serviced after that. Usual supplies like washclothes, towels, and toilet paper had to be requested at the front desk each day. The overall condition of the property is less that optimal. "

"Breakfast is always a hit especially the waffles. This is the 3rd time in 5 months we have stayed in the Studio Suite for a long weekend, and the room is always clean and quiet and spacious. The staff is incredibly pleasant and accommodating. There is always plenty of parking. The only negative I can share is the noise from the interstate is not fun if you have difficulty sleeping. "