"Disappointed.
We chose the Westin over several less expensive alternatives because of the consistently positive experiences we have enjoyed with your brand in the past. Unfortunately, this stay fell well below the standards we have come to expect and has left us questioning whether we will return in the future.
Upon arrival, my wife was greeted by a check-in agent whose manner was noticeably unfriendly and dismissive. The agent barely looked up from her screen, interrupted my wife while she was speaking, and was unable to clearly explain an additional charge that appeared on the reservation. This charge had not been encountered during previous stays, and the lack of a satisfactory explanation only added to the frustration.
The room was clean upon check-in, and housekeeping service after the first night was generally acceptable, aside from mismatched pillowcases. However, following the second night, it appeared that housekeeping standards had deteriorated significantly. The bedding did not appear to have been changed, the bathroom counter had not been wiped down, and the desk surface was also left uncleaned.
When my wife raised these concerns with reception, she was informed that the hotel had experienced a “high volume of guests” that day. While we understand that operational pressures can arise, this explanation does not excuse a failure to provide the basic level of cl"
"Breakfast was terrible since we came down 15 minutes before closing and we were charged for two when the convenience fee was supposed to cover one of the two breakfasts."
"Great price hotel and so close to all that SoHo has to offer. We found the rooms a little bit under sound proofed so if noise bothers you then please be aware."
"Room was small, but clean. The shared bathrooms weren’t so bad and clean most of the time. All of them have waterfall showers, which is an ideal, but my party made due. The only amenity I could wish for is a free cup of basic coffee, even if in a shared space."
If you need the flexibility to change your travel plans to Oceanside, most accommodations provide refundable* bookable rates. You can see these properties by searching our site and using the "fully refundable" filter to narrow down the results.
What will the weather in Oceanside be like during my vacation?
July and August are typically the warmest months in Oceanside when the average temp is 72°F. January and February are the coldest months when the average temperature is 38°F. December and October are the months with the most rain.
Why should I book my Oceanside hotel through Hotels.com?
There are lots of reasons to book your Oceanside trip with us: our free cancellations on selected hotels gives you flexibility, and with One Key™, our rewards program, you will be able to earn and use OneKeyCash™* on all eligible bookings such as hotels, car rentals, flights, vacation rentals and more on Hotels.com, Expedia and Vrbo.