Hotels in New Haven

"The breakfast menu was fresh and the pool was clean"

"Our window was pane was broken all over and literally duct taped together, bathroom fan didnt work which explained the water damage on bathroom door and trim, half smoked cigarette between the bed and wall, the corners and carpet along the trim clearly hadn't been swept in god knows how long, ants were found in the bathroom and between the AC and bed, asked for towels and they didnt have any, asked for a hair dryer and she had to look through multiple empty rooms before she found one she could give to me, and there was trash all over the property outside. Didn't eat the breakfast, use the pool, fitness room or any other amenity. The only positive thing I can say about the place is that the girl at the front desk was very sweet, pleasant and tried to be as helpful and accommodating as she could. Won't be staying there again. Too many other/better options in ft wayne for the same price"

"TV system was simple Free-To-Guest. Was not what I'd expect to see at any Hyatt hotel. WiFi was completely unusable. I was forced to use my cell data plan."

"Convenient and a lot of food choices close by"

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning."

"Staff are very attentive and willing to help. The rooms are clean and very spacious. For a continental breakfast it was quite appealing."

"I hope to forget about this place forever. The staff has ruined my stay by making a mistake in my reservation and ruining my son’s graduation day for me, the room service doesn’t not care about Do not disturb signs and ruined a very important work meeting for me by literally breaking into my room. I will skip mentioning breakfast, amenities and other minor things. Associating itself with Hilton is a misleading claim."

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"Very nice staff helpful and courteous, very clean and updated rooms, located near restaurants and places to shop. I would definitely recommend it if you're in the Ft Wayne area. "