Hotels in Crystal Bay

"Clean room.. location was great "

"The room was Cute ... Hot tub in the room was OK too"

"Rude front desk staff charged my card twice and proceeded to be lost about my hotel breakdown on price"

"This was a great hotel and celose to lots of great shops and restaurants. We spent one whole day exploring the places around the hotel. Centrally located so your could easily get to either side of the lake. We would definitely stay there again."

"Amenities were awesome. Hot tub, pool and sauna. Washers and Dryers on site with no fee. Staff very friendly and helpful. Check in was a little crazy and congested, but we got through it."

"Akter my husband and I waiting line to check in for about 45 minutes, we were told that the hotel did not have our reservation. There were three clerks checking in hundreds of guests and it was so chaotic. We called a Hotels representative and all the people that helped us were amazing. They tried to call the hotel and talk with someone, but was either hung up on or no one answered the phone. Luckily, we only lived about 90 minutes away, so were able to drive home after the event we came to attend. The staff did not seem to care that we had a reservation, and they made no effort to assist us with another room or suggestions of where to stay. I understand the hotel was busy and they said they were fullI, but their customer service skills were nonexistent! The hotel was under contraction, so that added to the chaos as well. "

"The hot tub was not working , the slot machines were down 1.5 days we were there , but other than that the area is beautiful"

"This place is extremely exelent cleand snd good ubication at the heart of Lake Tahoe the staffs are very helpful I have and issue whit my booking and they helping me to resolve my problem the valet parking is the best choice you can get if I have to rate 1 to 10. I give $100% I strongly recommend 👍"

"The BEST location and no cigarette smells - perfect for our family of 4! "