Hotels in Gardendale

"Everyone was friendly. The property was quiet and clean. Breakfast was basic, but still definitely a perk. Close to many stores and interstate access. "

"Staff needs to do better wecolming "

"This property is a bit worse for wear. It’s in a cool historic building, but it’s not maintained well. The mattress seemed old based on how soft it was, the paint was chipping, and the room wasn’t as clean as I would expect from a hotel (e.g., hairs in the shower, marks in the toilet). I don’t see how this is a 4 star hotel in its current state."

"Very well maintained. Very convenient location."

"clean room, restaurant open late"

"Several staff members were unengaging and fairly curt. The car valet guys were nice but having to valet the car every time we used it was inconvenient and expensive. During our 4 night stay, the room was only serviced the third morning at my request because I had spilled coffee on the sheet the first night and they didn't service our room at all the next day. They only did it the second morning because I requested it. The first night I also found a long dark hair on one of the hand towels and placed it on the floor to be replaced but no one came the next day. Our coffee pods and sugar in the room were never replaced and the trash wasn't emptied, even on the one day we had service. The Kelly hotel is attractive but we're not likely to stay again, which is a shame since our son and DIL live in Birmingham and we visit often."

"This was a beautiful hotel and all I f the amenities were wonderful. My only complaint was the guest next to my room had dogs (barking constantly, even late into the night)."

"Very clean, comfortable rooms nice breakfast "

"I was in town for an event and after returning to the property late that night, I turned the lights on and there were roaches around the refrigerator/ microwave area. I am unsure if this was isolated to my room or not, or how they had gotten into the room, but it was alarming considering I've never had such issues staying at a Microtel. The young lady at the counter couldn't do much for me as I booked through a third party and there were no rooms available to move me. I do appreciate her concern and willingness to try to help me out, and I hope the information was passed along and will be addressed."