Hotels in Marshall

"The room was clean, the breakfast was good and the AC kept the room cool."

"Clean environment and dedicated staff professional and friendly."

"Yes "

"I had a decent experience. Some of the stuff was rude. And the room was dusty when I arrived. Over the room could use some work. Not bad but could be better."

"The room was clean and cool. The beds were comfortable with high-quality bedding and pillows. The staff was very accommodating for our early departure. The property has evidence of remodeling attempts, but the finish work could have been better. Overall, we would stay there again! "

"Didnt go into the poll, but it was looking good for others."

"Here is a devastatingly emotional customer review version under 1500 characters: I am heartbroken by what I experienced with this reservation. After traveling two hours to reach the property, I stood waiting nearly 30 minutes with no help at check in. When someone finally arrived, his behavior was deeply unsettling and he appeared to be under the influence. My fear grew worse when I was shown to a hut with a door lock that did not work at all. What truly shook me was being in a secluded area, dressed in a suit and tie as an American traveler in Africa, and then having two other men repeatedly beg me to stay. In that moment, I did not feel like a guest. I felt vulnerable, isolated, and unsafe. There was no internet access, no reliable way to call for help, and even when Hotels.com tried to contact the property, no one answered. I never checked in. I never stayed. I left immediately because I genuinely feared for my safety. What should have been a place of rest turned into a terrifying situation that forced me into another four hour round trip just to get back to safety. After more than a decade of loyalty to Hotels.com, it is heartbreaking to think I could lose money over a place that made me feel endangered. No customer should ever be punished for choosing safety over fear. Reservation #72072780521927"

"Poor customer service. Tried to upgrade my room but it never happened. Could not get service to help with concerns in room. "