Hotels in El Portal

"Helpful staff"

"Clean room big bed and great shower "

"The curtains were terribly dirty. All the mirrors and windows. Nice staff though "

"Was wonderful "

"Amazing"

"Room.was clean but it doesnt get cleaned unless requested. Recommend asking at front desk.during check.in for a refresh on day 2 or 3. Beds very comfortable, room was spacious and updated. Staff do not speak English fluently, so use Google translate if need be. Bring some washing machine detergent and sheets from home saves purchasing as its expensive on site for longer stays. Resort fees are not added on your bill until the end so be prepared for that in addition to cost of hotel, resort fees are not optional. Great proximity to beach (lifeguarded) which was nice, great location. Great experience. *tip in cash is preferred at the beach. **** eating on boardwalk, expect 20% service fees auto included on most restaurant bills and this is not the tip."

"Pool was good and restaurant on property was good"

"Very clean and quiet. Pleasant and attentive staff. Terrible water pressure in the shower and water doesn’t get very hot but bathroom was super clean so I won’t hold that against them 😊 Hallway has great lighting. it was a good stay"

"Staff was very accommodating with room upgrade. Room view was spectacular for both the beach and city areas. Room and dining areas were very clean. Place does get busy so make sure to request valet in advance when needed."