Hotels in Deniyaya

"Very friendly and helpful staff. Good location not far from national park. Bed was comfortable. Wasn't sure about the outdoor bathroom but other people may like it. Basic but functional room."

"Arriving at the entrance was really impressive. We were greeted with a cool drink and big umbrellas as the rain thundered down! The rain meant we couldn't use the pool, which looked lovely, and our original room had leaks, so we were taken to different rooms, which were much better. The rooms were clean. We were a short drive to the safari. All in all, great value for money and a very nice team working there - they just need to finish some of the maintenance work (to stop things like leaks!)."

"Friendly staff. Clean room"

"Our room was automatically upgraded to one with A/C. The room was spacious and clean. The staff were great; they were friendly, and accommodated our early morning request for tea and coffee. They also organized great natiralist guides for our walking tours in and around the rainforest. Thank you very much!!!"

"Individual lodgings, resorts not fully developed, staff hospitable, friendly, made the experience enjoyable "

"no comment as i don't want to embarrace the hotel "

"Stay away! It was the worst experience of my whole stay in Sri Lanka. I booked that hotel for 1 night. I noticed that they have a policy for late check in (after 9pm) so on the way I tried to contact them because I was afraid if I will be able to get over there on time. Me and my driver called them several times for hours before my arrival without any result. Finally we got over there about 8:30 pm but there was nobody there and all seemed like closed. We were walking around and calling for help. Finally, a man showed up and really wanted to help us. He asked us to wait and said he'll get the manager. He was trying and trying but the manager didn't respond at all so we were left in the middle of jungle without a room to stay. Fortunately we found another place. The next day I contacted Expedia to get my refund since we didn't get the room. They tried to contact the manager with no results either, after a couple of days they told me the property refused the refund. Expedia offered $25 reward. I also send an email to the property, they never responded. I am traveling around the world and never had a situation like that. Things happens and I always try to be patient and understandable but this situation shows that the property doesn't deserve over 4* reviews. I've heard that they've hired a new manager not so long ago who has an alcohol problems so be careful if you choose them!"