Check out the Vexin Centre hotels guests love right now
Novotel Paris Centre Tour Eiffel
8/10 Good
"I am accustomed to having an iron and ironing board in my room.
I had a short turn around between checking in and going to my function and had to wait a little while for housekeeping to bring the iron and ironing board.
Also, I had requested an early check and never received a reply one way or the other. I appreciate the hotel was busy and it may not have been possible but it would have been good to have received a reply.
Generally, the hotel was comfortable. The room was a bit "dusty" and perhaps the carpeted needed to be cleaned a little better. Otherwise, I was happy."
"Mostly OK. Location is great. But our room was only refreshed occasionally, and maids failed to leave towels, water and coffee when they did service the room. Breakfast was disorganized and slow. Lastly, it is hard to read the room numbers and the halls are dimly lit. So it’s easy to get lost in this large hotel."
"Where to start… hotel looks good until until you stay in it.. firstly it started with having a shower in our bedroom, we have asked to be moved but they said they have been fully booked so can’t move us, after complaining multiple times they gave us a new room but it was just as bad so we have stayed in original room as there was no difference ( me and my partner ) so we have moved past it.
Rooms: floor dirty, constantly finding someone’s long black hair everywhere we sat, on the bed floor table sink, everywhere! (I’m short brown hair my gf is blonde so deffenetly not us)
AC didn’t work at all it was 35c outside and our ac didn’t work… one of the reasons we wanted this hotel was because of ac.. we complained and they have bring us two fans.
No fridge… they have said only “ super delux bedroom” have fridge which is £2500 a night.. rather buy my own fridge for the stay then pay this..
shower power and hot water was good, and bed comfy, nice and dark in the bedroom.
There is no vending machine at the hotel and at the bar they don’t allow you to bring out any drinks you buy.. so when we asked for big bottle of water we wasn’t allowed to take it upstairs, so we was stuck buying worm drinks from the shops..
swimming pool is horrible and dirty, you have to book in advance, at reception, even when we booked and went up it didn’t let us in bc they need to make a new card for you, so we was on lift going up40floors around 4x ..
I can say more but run out of characters.."
"Good location to Arc De Triomphe and Avenue Des Champs-Élysées. A very nice seating, lounge area with free coffee and tea for guests was wonderful. 24/7 front concierge/reception was very helpful to ask questions. They booked our taxi to airport on day of departure. The room was clean, with mini fridge, and all amenities (except iron). TV works and air conditioning was so appreciated during the heat wave. We had free breakfast each morning- which allows a quick coffee, some small pastries and cheeses. This hotel met all our expectations as per booking. We stayed at 4 separate hotels(all booked through Expedia) during our trip to France. This is the only one that met all expectations- and receiving the 5 stars."
"Overall it is a really good place for the price. The reception and check in was quick and the staff friendly. The food was also good.
But the location from Gare du Nord, for first time travellers, can be daunting. A better and clear direction guide should be included in the adverts.
Also on the negative side the shower head in my room was broken. The toilet flashing button also needed fixing.
But I had a good experience."
"Very clean room, had everything you could need - kettle, fridge, hairdryer, tv etc. Perfect location, in a really nice area and only a 10 minute walk to Arc De Triomphe. Staff were helpful and would definitely stay here again if returning to Paris."