"Well I was not going to waste my time leaving a review until I just got done fighting with them over a extra charge on our bank account. So room was not the cleanest when we arrived but we would make do for the night. Tv was cracked all over and half dark. Room was only partially stocked with towels and no hand soap or anything to even wash your hands. So we decide to take the kids to the pool. Got there and no towels just a sign for no towels. Asked the front desk and they said they were out and we had to use the ones from our room. So we all had to walk to our room soaking wet along with every one else that used the pool. Well after everyone got showered with 2 normal towels and 2 hand towels for 5 people we are now getting charged extra money because a towel was dirty since all the floors were hard flooring and we had to clean the water off the floor so noone would slip and fall. This is by far the Worst hotel stays we have had and around midnight there was a bunch of screaming and the woman screaming outside of our door not only woke up half the hotel but proceeded to attack another guest by punching and strangling her all because she asked her if she needed help. Staff did absolutely nothing about it.
This is definitely the worst ran hotel we have had encountered and we will never stay in another hotel owned or ran by this place/company again!! "
"Cabin was immaculate! Fridge and microwave were a great bonus. Good shower. Room had extra appointments, quality shampoo, moisturizer ect. Parking right in front of room.
Exceptional! Way better than anticipated. I could stay there a month👍👍👍👻"
"have had much better breakfast.. on a 1-10 a 3.. glad to have what we had.. I suggest more than one kind of fruit..
and maybe monitored more so when the bar runs out of something they are there to refill. The staff was most helpful but was very busy with other projects at the same time
the hot tub was out of order.. and there again a busy staff .. had to ask where the towels were and then go get them ."
"Room was very dated, with many spots of wear and tear, but was spacious and clean. The lobby is under construction, the pool and gym were closed, which was not disclosed when we booked. If we had know that, we would have chosen a different property. Breakfast was small but adequate. We only interacted with one staff member during our 3 day stay, but he was kind and helpful. "