Sera Hotels

"I really appreciated the hospitality of the staff, and the small touches like the ginger tea and jelly they leave for you in the room. I had a wide desk and comfortable chair, and a large twin bed with a very comfortable duvet. The bathroom has modern decor and the hairdryer is almost completely silent. My room faced the city so there was some noise from the traffic below but not too much."

"Fantastic stay - staff were lovely and helpful, the room was great, and common areas were generous and comfortable... The breakfast is fully recommended! Would very happily stay here again. "

"While the room was pretty basic, the staff was wonderful and the location lovely. The parks surrounding the hotel are magnificent. Being able to either walk 5 minutes to the airport or take the complimentary shuttle is so convenient!"

"The award-winning vegan restaurant (with some non-vegan items also offered) is some of the best, reason alone to consider the stay. Proximity to the station with city and park views available is another for those travelling by JR or highway bus. The staff were excellent, the rooms and amenities are fine. Thanks for a wonderful business-class stay."

"Easy to locate property via google map. Received clear instruction on the self check-in info at about 9am on check in day. Clean and cosy apartment, the bed feels like home and we have a good two nights stay here."

"Well located, with a lovely view of the castle, and very friendly staff."

"Easy to check in. Super friendly. On site good restaurant. Room has sofa, fridge and hot water to shower"

"Charming hillside hotel with fantastic views. The room was spacious, clean, modernised with the exception of the bathroom which is still more of a traditional, dated Japanese bathroom, however, it was still very clean and of course functioning well. The Japanese breakfast in the morning was very lovely, accompanied by great views again. The lobby has a cafe where they do great latte art. There’s also a letter room where you can print photos and send letter which was a nice touch. Overall I really enjoyed my stay. One note of caution, this really is a hillside hotel, we initially planned to walk because google map says it was 16 minutes but it would be quite a trek up hill with very narrow paths so driving / taxi would be the way to go and there’s a taxi rank at the station which would be about a 10 mins journey and <1500 yen. "

"The staff was amazing and very helpful despite the language barrier. The room was spotless, the building was spotless. Breakfast was included, always fresh. Dinner was also included. Im assuming because not much around there. It cost about $60 CND per day to take the train return into Hiroshima. This is the only way to get there. No bus available only the Bullet train. My mistake I booked wrong location. Still worked out fine. The mattress is very firm. But surprisingly we both slept very well. We have absolutely nothing to complain about. "