I loved the boutique nature of the hotel and rooms were clean, light and comfortable. The rate was reasonable, however, the prices in the restaurant were pretty high.
The next door hotel/IKAL is a partner with KAI Tulum. I felt both restaurants had delicious fresh seafood with gluten free options, just plan to spend minimally $25-40/meal with a glass of wine or drinks.
The staff were friendly, hard working -- I have no complaints.
The beach was well maintained, sunshade areas plentiful and comfortable beach chairs. Plan to spend $25 on taxi to Tulum,
$27 for ADO bus to Cancun International (2 hour ride, but comfortable), just make sure you ask for the correct terminal for your airline, so you don't over-shoot it and pay additional transfer fees!
Morning and evening beach walks were lovely, close to Mayan Ruins in the Jaguar Preserve. Plan to pay extra for extras...Tours, yoga, massage. Amarantho @ Pancho Villa is a very knowlegable massage person--if you're comfortable with a rustic massage experience.
Suggestions:
--Each hotel/restaurant/massage place needs citronella candles/torches at dinner time to sunset...There were many tiny mosquitos!
--Provide a light blanket in each casita for cooler evenings.
--Provide gluten free/lactose free options.
My intention was to rest, recharge and relax.
I returned to Minnesota feeling very rested and refreshed!
I would definitely stay again and hope to offer Retreats in the future in collaboration with KaiTulum/IkalTulum.