6/10 Bueno
25 de mayo de 2025
Big letdown
Hi, just a couple of things.
At check-in I was asked to pay the full bill even though I had already prepaid with yourselves.
Wasn't able to access Internet to prove i had already paid, so for the duration of our stay we had to use our data as i have said the hotels was non existent. I enquired as to why and was told they would check it out but never got back to me.
Generally the hotel was clean but tired and dated.
We had a meal in the restaurant on the Saturday night.
The person showed us to our seats with food menu's then disappeared never to be seen again.
Usually you,re asked would you like to order a drink while you decide what you want to eat.
However 10 minutes later we did manage to order wine from a different member of staff.
Not a happy experience at all i,m afraid to say.
anthony
anthony, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
