We were initially quite disappointed with this hotel, considering the price, star rating, and the very positive reviews. After spending three nights at the hotel, however, we came to appreciate some of its positive aspects. Negatives: pools look nice on photos, but are essentially useless since they are saltwater pools. If you never swam in a saltwater pool, think sea water with several bags of salt added. The experience is quite unpleasant. Our kids, that normally love swimming pools refused to enter the pools after their first swim, despite that they normally love swimming pools have spend practically 6 hours a day in the pool on our other Crete hotel; Not enough sun chairs: at 8am all sun chairs were booked; Very loud music pumping out over the pool area all afternoon, making relaxation impossible; Mediocre food during day times; gym not included in room price; small and old-fashioned rooms; no WiFi included, even in the lobby area. Positives: breakfast and evening food varied and of high (buffet) quality; amazing sunset view (after 6pm, the place calms down and it is again possible to relax); beautifully landscaped hotel grounds; while there are no real beach at the hotel, they have two sheltered bays where you can swim even when there are high waves on the sea, if you take a morning swim here, you will be able to see many fish and other sea creatures (we saw all the species that were listed in the diving company's brochure within snorkeling distance from the shore)