Staff were excellent and grounds are gorgeous. Everything else was rough. Our room was extremely loud with river and animal noise. We couldn’t have a conversation in the room at all, anywhere, without yelling. We didn’t sleep the two nights we were there because it was so loud. Seriously, every night was like Bigfoot, a hyena and a dozen monkeys were partying all night, breaking branches, banging on the roof…the room condition also wasn’t great. The blinds and fans in the bedrooms didn’t work. There are bugs everywhere (normal for the area). We only had two days in the area and felt like they were ruined because we were so sleep deprived we couldn’t enjoy the area’s many activities. My daughter was sick (made worse by sleep deprivation) so we ordered some plain rice for her from room service, along with my dinner. My food was delivered (after over a hour) but hers never came. Finally, after two hours and many messages, it was delivered. I’ve stayed at hotels all over the world and am accustomed to the occasional noisy places but this noise couldn’t even be covered with a white noise machine on blast.