Right in the heart of Cebu City, Quest Serviced Residences offers a welcoming retreat with laundry facilities and free in-room WiFi. Relax by the outdoor pool, grab a bite at the on-site restaurant or unwind at the bar.
IEC Convention Center of Cebu - 8 min walk - 0.7 km
Waterfront Cebu City Casino - 10 min walk - 0.9 km
Cebu Business Park - 10 min walk - 0.9 km
Mango Square - 20 min walk - 1.7 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 39 min drive
Airport shuttle (surcharge)
Restaurants
Cole's Cansi - 1 min walk
Sinangag Station - 1 min walk
Gerry's Grill - 6 min walk
Bo's Coffee - 4 min walk
Chatime - 7 min walk
About this property
Quest Serviced Residences
Quest Serviced Residences offers a great location, putting you within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, SM City Cebu and SM Seaside City Cebu are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
28 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Working away
24-hour business center
Meeting rooms
Services
Laundry facilities
Facilities
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Oven
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 900 per person
Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one-way, maximum occupancy 2)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City
Frequently asked questions
Does Quest Serviced Residences offer free cancellation for a full refund?
Yes, Quest Serviced Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quest Serviced Residences?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Quest Serviced Residences?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Serviced Residences?
Yes, there's free self parking.
Is airport shuttle service offered by Quest Serviced Residences?
Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one-way.
What are the check-in and check-out times at Quest Serviced Residences?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Quest Serviced Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Quest Serviced Residences and nearby?
Quest Serviced Residences has an outdoor pool.
Are there restaurants at or near Quest Serviced Residences?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Quest Serviced Residences have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.
What's the area around Quest Serviced Residences like?
Quest Serviced Residences is in Camputhaw, a short 8-minute walk from Ayala Center and 13 minutes' walk from Waterfront Cebu City Casino.
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Reviews
Quest Serviced Residences Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was plentiful and delicious with a wide variety of options. (5 reviews)
The pool area was well maintained and ideal for a relaxing stay. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Bathroom
Location
Food
Room
Shopping malls
Bedrooms
Room service
Reviews
Verified
8/10 Very good
Jan 22, 2026
It was very clean
Fe
Fe, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Yes, the room is spotless and the staff are courteous.
Breakfast is amazing.
Marie Chris
Marie Chris, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Excellent place close to Ayala center, well furnished and appointed apartments, staff is amongst the best we dealt with.
Bulet
Bulet, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
Housekeeping excellent service
Arlene
Arlene, 6-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Great deal.
Check in was a bit confusing as it is not at the front desk, you need to go around the corner to the business centre to check in and out.
Otherwise great space, super comfy bed and linen. Had to ask for more water, but they were quick to sort. Nice pool area, friendly staff.
Rabena
Rabena, 1-night trip
Verified
8/10 Very good
Jun 13, 2024
Overall good in staying.. friendly staff and etc
Kaycee
Kaycee, 4-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Near Ayala Shopping Mall. Staff accommodating and helpful. Comfortable bed, spacious rooms.
Washing machine and clothesline was so helpful for wash our clothes.
Erlinda
Erlinda, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2025
The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
Nathan
Nathan, 6-night trip
Verified
10/10 Exceptional
May 10, 2024
Unforgettable stay!
Everyone are so accommodating and have a very good service from check in to hotel boys to security guards and food is excellent. Planning to come back with family. Transport from hotel to airport is very systematic
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Jun 29, 2024
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family.
We will be back
Michael
Michael, 20-night trip
Verified
10/10 Exceptional
Feb 16, 2025
The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome.
I’m happy to come back again, 9/10 overall
Arlene
Arlene, 12-night trip
Verified
10/10 Exceptional
Jun 16, 2024
Our stay was very nice the suit we had accommodated our family very well. Everything worked well in the room and the kitchen was very nice. Very close to ayala mall. We would definitely stay there again. And one more thing the breakfast buffet is so awesome it has Everything you can think of on it and the staff everywhere there are the best and very helpful.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Nov 27, 2024
Family Tripq
The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there.
I think a deep clean or servicing of the ac's wpuld help
Verified traveler
3-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Quest hotel is the best hotel!
This is our first time to book at Quest Serviced Residences and we are glad that we decided to stay here. The location is accessible, the room is tidy, and the buffet breakfast is great!
I would also like to commend the staff-- they are accommodating, friendly, and always full of energy. I would like to specially mention Jo, Carmel, and Kier-- they are really wonderful and made our checking in a hassle-free experience. They are also friendly and full of energy, and answered all my questions readily. Their warm attitude really added to my very good impression of Quest Hotel.
We will always book here whenever we go to Cebu! Thank you so much for the excellent experience, Quest!
Johanna
Johanna, 3-night trip
Verified
6/10 Good
Apr 14, 2025
Didn't like the 3pm checkin or the 11am checkout.
The TV in our was old and not working properly.
The bathroom looked dated.
The living room couch was much to low.
The unit had lots of space which was very nice.
Darrell
Darrell, 2-night trip
Verified
4/10 Fair
Mar 18, 2025
The staff were very friendly and really tried to help. Our hot water was not working, and they came up to fix it, but they only have so much to work with. It only worked for a few minutes. There were multiple cockroaches, but having travelled in South east Asia, that is kind of par for the course, but I am not sure if would be rated a 4 star. Probably more 2-3 star. The breakfast was very good, and the place was child friendly.
Katherine
Katherine, 2-night trip
Verified
8/10 Very good
Sep 30, 2023
Good: Location next to the mall was ideal. Staff was extremely nice and helpful. Arranged a great tour and were always extremely welcoming. Pool and gym ideal for what i needed.
Not good- only one bathroom had hot water in 2 br suite. No cable working. Would of been nice-to watch tv at end of day. Called the engineers, but stayed in residences and in two rooms no cable.
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Everything was good except that I think the building needs pest control. Small cockroaches are visible in the kitchen. I was not comfortable using any of the kitchen utensils because of it. I was not sure if they migrate to the other area of the apartment because they are too small. It was mentioned on one of the reviews but I thought it was just an overly disappointed customer.
Otherwise, the room was well dusted as requested.
Easy access to Ayala shopping mall and walking distance to restaurants in the area.
Maria
Maria, 3-night trip
Verified
8/10 Very good
Dec 15, 2024
Great place but lacking on many minor things.
Spacious and generally clean, except for some cockroaches from the plumbing system. They did not also provide dishwashing detergent and cloth rags for cleaning. Towels were limited to bath towel, with no extra for face and hand. They provided 2 keys for the room but only one for the elevator, rendering the other room key useless.
NORITO
NORITO, 2-night trip
Verified
10/10 Exceptional
Nov 19, 2024
Awesome place
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
May 6, 2025
The room was clean and spacious. I would definitely stay here again.
Airlane Daisy
Airlane Daisy, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2023
My favorite place to stay near Ayala
Barry
Barry, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Close to Ayala mall (walking distance)
Property is well maintained
Sung Jun
Sung Jun, 1-night trip
Verified
4/10 Fair
Feb 21, 2026
Condition of the room was poor, not cleaned well. Appliances old. No towels upon arrival, had to ask staff for towels. Living room window could not be closed due to lack of handle to secure it, all road noise could be heard even being on the 23rd floor. Called maintenance at 9 pm after discovering the window was open. It took 1 hour and 20 minutes for them to fix.
Hallway tiles were loose as you walked across them they shifted.
Staff was great as the restaurant was.