Misleading Listing, Wrong Cabin, and Too Many Spiders and Flies
Extremely disappointing experience. I strongly advise future guests to think twice before booking this property.
I specifically booked a Standard Cabin, advertised with a beautiful natural wooden interior. However, I was given a completely different Basic Cabin with a white-painted interior.
These are clearly two different room types. This was not a minor difference between the listing photos and reality. The property did not provide the accommodation I booked and paid for.
To make matters worse, there were an excessive number of spiders and flies at the accommodation. The sheer number of insects made the stay extremely unpleasant and uncomfortable. This was another major disappointment on top of being assigned the wrong cabin.
Even more concerning, the Standard Cabin has since disappeared from the property's Hotels.com listing, while the original wooden-interior one-bedroom cabin is still being advertised on other booking platforms.
This raises serious concerns about the honesty and transparency of this property. I find it completely unacceptable to advertise one type of accommodation and then provide guests with a different one.
Between the misleading room listing, the large number of spiders and flies, and the property's questionable handling of its listings, this was an extremely disappointing experience.
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