At Hotel Balcón del Cielo, discover a vibrant retreat near Union Garden. With shopping at your doorstep and a restaurant on site, unwind with helpful staff and in-room WiFi.
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
What's nearby
Pipila Monument - 2 min walk - 0.2 km
Juarez Theater - 3 min walk - 0.3 km
Union Garden - 3 min walk - 0.3 km
Alley of the Kiss - 5 min walk - 0.5 km
University of Guanajuato - 5 min walk - 0.5 km
Getting around
Bajío Intl. Airport (BJX) - 31 min drive
Restaurants
Casa Valadez Anfitrión & Gourmet - 7 min walk
La Trattoria Ristorante Italiano - 7 min walk
Alonso 10 Hotel Boutique & Arte - 9 min walk
La Catrina - 7 min walk
La Vela - 8 min walk
About this property
Hotel Balcón del Cielo
When you stay at Hotel Balcón del Cielo, you'll be in a great location, within just a 10-minute walk of Alley of the Kiss and Union Garden. Also, Juarez Theater and University of Guanajuato are within just a 10-minute walk. Fellow travelers love the helpful staff.
At a glance
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Hotel size
27 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (MXN 200 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Accessibility
Upper floors accessible by stairs only
5 stairs to reach property
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Parking
Uncovered self parking costs MXN 200 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato
Frequently asked questions
Does Hotel Balcón del Cielo offer free cancellation for a full refund?
Yes, Hotel Balcón del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balcón del Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Balcón del Cielo?
Yes. Self parking costs MXN 200 per night.
What are the check-in and check-out times at Hotel Balcón del Cielo?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Balcón del Cielo and nearby?
Recommended spots to visit include Guanajuato Funicular (1-min walk) and Alley of the Kiss (6-min walk), along with Union Garden (7-min walk) and Juarez Theater (7-min walk).
Are there restaurants at or near Hotel Balcón del Cielo?
Yes, there's an onsite restaurant.
What's the area around Hotel Balcón del Cielo like?
Hotel Balcón del Cielo is in Zona Centro, a short 6-minute walk from Alley of the Kiss and 3 minutes' walk from Pipila Monument.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Popular mentions
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Lobby
Room
Location
Towns
Service staff
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
It's a clean and beautiful place, with great views of the city. The only draw back is they have a lot of stairs. The staff was very helpful and friendly.
Danis
Danis, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Amazing view!
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
My room was very clean the bed was a little stiff but adequate. Staff was very polite and friendly also very helpful. I enjoyed my stay there
victor
victor, 7-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The room was perfectly
Cornelio
Cornelio, 1-night trip
Verified
10/10 Exceptional
May 13, 2025
So cute and breathtaking views
Jasmine
Jasmine, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm
Fernando A
Fernando A, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2025
It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
cesar joel
cesar joel, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
AC was perfect. Has heat and cold, balcony view was absolutely amazing! Parking is charged separately, and located close to the hotel (I would consider it upstairs); the hotel itself is where the trolley that takes you up and down is. The only kind of downside was the trick to the hot water. You need to open the water faucet and leave it in the middle position for 5 minutes otherwise the water will remain ice cold and there's no in between, it switches from ice cold to boiling hot. But. It's manageable so long as you're not showering over 20 minutes.
Silvia
Silvia, 1-night trip
Verified
8/10 Very good
Sep 13, 2023
Very nice clean rooms but so worth it with the beautiful view!
Kathleen
Kathleen, 3-night trip
Verified
8/10 Very good
Nov 30, 2024
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Armando
Armando, 6-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Excellent service. Staff members were very helpful.
Siavash
Siavash, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2023
It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
MIRNA
MIRNA, 1-night trip
Verified
8/10 Very good
May 7, 2025
Convinient transportation
Claudia
Claudia, 6-night trip
Verified
10/10 Exceptional
Sep 5, 2023
As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
YUKA
YUKA, 1-night trip
Verified
8/10 Very good
Nov 2, 2024
Good place to stay in Guanajuato
Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Nov 20, 2024
Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2025
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Jesus
Jesus, 3-night trip
Verified
6/10 Good
Aug 20, 2023
Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast.
The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything.
The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb.
The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage.
If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available.
We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day.
We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later.
We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.
Aaron
Verified
10/10 Exceptional
Jan 2, 2026
Yes, it was beautiful experience like always
Cornelio
Cornelio, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Exelente servicio
Efrain
Efrain, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
It’s simple great hotel
Cornelio
Cornelio, 1-night trip
Verified
10/10 Exceptional
May 23, 2025
Excellent place
Ana
Ana, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.